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Avis sur Chateau Tivoli B&B

3 out of 5
Chateau Tivoli B&B
1057 Steiner Street, San Francisco, CA

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 221 avis sur 337." "
Note des voyageurs de 8 (Bien), d’après 85 avis sur 337." "
Note des voyageurs de 6 (Satisfaisant), d’après 24 avis sur 337." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 337." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 337." "

9,4/10

Propreté

9,6/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Patricia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une vie de château.
Accueil sympathique, suite sombre mais spacieuse (deux chambres +salle à manger). Petit déjeuner de qualité et "pause gouter" vin + fromage très appréciée après les nombreux km parcourus à pied dans San Francisco... Et un bel emplacement avec des bus à proximité si besoin.
Séjour de 9 nuits en février 2020

10/10 Excellent

Hubert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un château plein de charme
Ici ne chercher pas la modernité mais plutôt un lieu plein d’histoire. Les petits déjeuner se font au champagne le week-end mais sont tout aussi succulent la semaine. Un endroit à deux pas des Painted Ladies.
Séjour de 4 nuits en février 2020

10/10 Excellent

Jean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel endroit
Très belle maison victorienne avec beaucoup de cachet. Quartier calme et reposant bien desservi par les bus. Petit déjeuner parfait et accueil pro. Je reviendrai
Séjour de 2 nuits en octobre 2019

10/10 Excellent

eric

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
dépaysement garanti
Superbe B&B pour qui cherche l'originalité, les lieux qui ont une ame. Nous avons été imergés dans une ambiance victorienne d'un autre temps, avec une déco en bois très travaillée, des rappels fréquents à l'histoire du lieu (monde de l'opéra du siècle dernier), le tout servi dans une ambiance très british. Le personnel est très serviable et répond à tous les besoins. Seul inconvénient lié à l'ancienneté du lieu, gardé dans son jus, c'est le manque d'isolation phonique qui amène des nuits assez bruyantes ( voitures sur les rues assez passantes, bruit de pigeons, craquements...). Mais c'est un mince désagrément par rapport à la qualité exceptionnelle du lieu
Séjour de 4 nuits en septembre 2019

8/10 Bien

Anne

Les points forts : Propreté
Les points faibles : Personnel et service
Bien mais...
La maison est très belle mais il y flotte une odeur qui indispose. Le petit petit-déjeuner est très bien et le vin et fromages de 16 h permet de rencontrer les autres hôtes. En revanche, n'attendre aucun conseil du personnel. Dans notre chambre, il était impossible de lire tant l'éclairage était insuffisant.
Séjour de 7 nuits en septembre 2019

10/10 Excellent

Franck

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel pittoresque bien situé
De retour à San Francisco après notre road trip californien. Hôtel près des Painted Ladies et du Alamo Square. Petit déjeuner sous forme de bed and breakfast
Séjour de 1 nuit en août 2019

10/10 Excellent

Estelle, Marseille

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Nous avons séjourné au Tivoli hôtel 3 nuits à notre arrivée à San Francisco le b&b est très confortable et les petits dej du week-end au top
Séjour de 3 nuits en juillet 2019

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Etablissement chargé d histoire que l on apprend à découvrir au fur et a mesure par l intermédiaire d un album photos de la restauration. On se sent comme chez soi en étant dans un contexte mobilier et décoratif d un charme exceptionnel . A revivre encore et encore
Séjour de 2 nuits en juillet 2019

8/10 Bien

Voyageur vérifié

Séjour de 2 nuits en juillet 2019

10/10 Excellent

Sophie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ravies et heureuses on recommande
Séjour formidable hôtel magnifique personnel sympathique dégustation de vins et fromages tous les jours gratuitement et à volonté de 16h à 18h et le petit déjeuner inclus. Attention les fenêtres sont mal isolées on entend la rue et les vmc mériteraient d’entre mieux nettoyées mais on passe largement à côté de ça compte tenu du reste des prestations
Séjour de 2 nuits en juin 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en septembre 2018

10/10 Excellent

Devina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice unique boutique hotel in the heart of SF
We had a wonderful time, the hotel is amazing, it is a boutique hotel with a very good location and beautiful decoration. The hotel services are very good, the champagne brunch on the weekend is a must-try.
Séjour de 3 nuits en juin 2018

2/10 Horrible

Xing

Voyage en famille
Les points faibles : Personnel et service et équipements
I have been traveling around the world. This is the first time I was unable to check in when I arrived at the place. When I called to ask where to park (no space to park the car even blocks away), I found out check in instructions. I thought it may tell me where to park. Entering the Check in Instructions, it says you have to check in before 7pm. Otherwise you need to contact them in advance. It was not shown anywhere but was buried layers down. I checked my email. It only says you can check in after 3pm (normal). But didn’t say must before 7pm (never heard of it). No text messages and No emails about this unusual check in way. I called several times. No one picked up a call. I had to book a room at another hotel.
Séjour de 1 nuit en mai 2024
Réponse de Kelly le 9 mai 2024
Dear Xing,We are so very sorry you had trouble entering the house last night. You did not respond to our email requests for arrival time or breakfast reservations. We are a very small property with limited staff. We attempted to call you and text you on Wednesday with our after hours procedures but no response from you. After hours phone was sent via text message. Also, we have our after hours phone number posted on the front door, if late arriving guests have issues. Parking is not our responsibility but we do have a lot of information posted in FAQ on our website or if you email us in advance we are happy to assist. Again I apologize for your trouble and very sad you were not able to experience the Bed and Breakfast.

10/10 Excellent

Christine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were so welcoming and helpful in making suggestions for things to do or how to go about them. Breakfasts were so delicious and our bed was more comfy than the resort we stayed in at our next stop!
Séjour de 2 nuits en avril 2024
Réponse de AJ C. - Innkeeper le 7 mai 2024
Thank you so much for staying with us! We appreciate the feedback, and we hope to see you in the future!

8/10 Bien

Helen, Staten Island

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The breakfast was fantastic. The room was old and had smell of toilet drain. The air in the room was stale. Otherwise the area is safe and there good restaurants in the walking distance.
Séjour de 3 nuits en avril 2024
Réponse de Kelly le 13 avr. 2024
Thank you for your feedback Helen! I'm so sorry you found the room unsatisfactory. There is no toilet in this room so I'm very concerned about what you may have been smelling. This is an old house and it has been a wet season, we have recently painted and all windows function well. I am so sorry to hear you were not completely satisfied as we take great concern with the comfort of our guests.

10/10 Excellent

Denis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s a beautiful and very atmospheric place! I really hope to stay there again someday.
Séjour de 2 nuits en mars 2024
Réponse de Kelly le 11 mars 2024
Thank you so much Denis! We truly appreciate your business and the feedback.

10/10 Excellent

Sarah, Chicago

Séjour de 1 nuit en mars 2024
Réponse de Sab - Innkeeper le 4 avr. 2024
Thank you!

10/10 Excellent

Sarah, Chicago

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's hard to find a real bed and breakfast anymore, and this one is an amazing 1892 mansion with its original charm and decor; comfortable living room to hang out in and free wine and cheese in the evening from 4-6; the innkeeper Sab is so helpful and welcoming, and the breakfast is amazing. It's truly one of a kind!
Séjour de 1 nuit en mars 2024
Réponse de Rebecca - Innkeeper le 9 mars 2024
Hello Sarah, thank you so much for your very glowing review... We loved having you stay with us and look forward to your return!

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My husband and I celebrated our 30th Anniversary at Chateau Tivoli, and we could not be happier with our choice of place to stay in San Francisco. It is unique, beautiful, romantic. It is centrally located to all parts of the city, making both walking and driving to the sites of interest easy. The price point is similar or lower than most nearby hotels. Delicious breakfast was served each day, and homemade cookies were always available in the spectacular "lobby". A real gem.
Séjour de 3 nuits en février 2024
Réponse de Kelly le 2 mars 2024
Thank you so much for sharing your special day with us. We appreciate the feedback and encouragement. Congratulation on 30 years of marriage!

10/10 Excellent

Ken, Saunderstown

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very homey and beautiful B&B, love it
Séjour de 3 nuits en février 2024
Réponse de Rebecca - Innkeeper le 21 févr. 2024
Hello Ken, Thank you for your kind review! We loved having you and your family stay with us. Please come back again. Best, the Chateau Tivoli.

10/10 Excellent

julienne

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Kelly le 13 févr. 2024
Thank you so much Julienne. We appreciate your business.

10/10 Excellent

Annibale Lorenzo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A beautiful place to stay. Comfy bed with a gorgeous room. The option for a private bathroom was lovely. The staff were amazing and made the stay great. Attention to my dietary needs and special requests made the experience perfect.
Séjour de 3 nuits en janvier 2024
Réponse de Sab - Innkeeper le 25 janv. 2024
Thanks for the thoughtful review! It was nice meeting you and being your host. :)

10/10 Excellent

Rachel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing staff and gorgeous Victoria property.
Séjour de 8 nuits en janvier 2024
Réponse de Sab - Innkeeper le 24 janv. 2024
Thanks Rachel! It was great hosting you and your family.

10/10 Excellent

Brenda

Les points forts : Propreté et équipements
Réponse de Sab - Innkeeper le 17 janv. 2024
Thanks for the review!

10/10 Excellent

Sally

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The only negative is the lighting in our Mark Twain Suite, Sould not read.
Séjour de 1 nuit en décembre 2023
Réponse de AJ C. - Innkeeper le 23 déc. 2023
Thank you for the feedback, Sally! We will re-assess the lamps in the room. If there was a space in particular that you would like to share with us for improvement, please let us know. Otherwise, thank you so much for staying with us! It was lovely to host you and we hope to see you in the future.

10/10 Excellent

Julie

Voyage en famille
Loved it!
Séjour de 3 nuits en décembre 2023
Réponse de AJ C. - Innkeeper le 10 déc. 2023
Thank you for staying with us, Julie! We hope to host you in the future!

10/10 Excellent

Kendra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We’ll be back!
We LOVED staying at the Chateau Tivoli. Our room was opulent and very comfortable. The food was delicious and healthy, and the staff was super friendly and helpful. We only wish our stay could have been longer!
Séjour de 3 nuits en décembre 2023
Réponse de Kelly le 5 déc. 2023
Thank you Kendra! We hope to see you again.

8/10 Bien

Harris

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Historic and well-tended too. Didn't know that my bathroom, although private, was across the hall. Should have been disclosed somewhere.
Séjour de 4 nuits en novembre 2023
Réponse de Kelly le 5 déc. 2023
Thank you for your stay Harris. We appreciate the feedback. The room is listed as a private hallway bathroom but I will follow up on how that may be presenting. We hope you will visit us again.

10/10 Excellent

Nancy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Chateau Tivoli provided a personalized experience in the heart of San Francisco. The room was beautiful, the bed comfortable, the breakfast tasty and filling. All the staff provided personalized, friendly and professional care. It was easy to walk or take a ride to anywhere in the city. I would definitely stay here again.
Séjour de 3 nuits en novembre 2023
Réponse de Kelly le 21 nov. 2023
Such a pleasure hosting you Nancy. Hope to see you again.Thank you!

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great spot and will be back at some point.
Séjour de 1 nuit en novembre 2023
Réponse de Kelly le 21 nov. 2023
Thank you Robert! We look forward to seeing you again.

10/10 Excellent

Lowell

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rustic Mansion turned bed amd breakfast. Staff are very friendly, amenities are very sufficient. Food was excellent.
Séjour de 1 nuit en novembre 2023
Réponse de Sab - Innkeeper le 5 nov. 2023
Thanks for the nice review. Hopefully you will visit us again soon!

10/10 Excellent

Kelly

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolutely Amazing!
Chateau Tivoli was absolutely beautiful. You can clearly see from the pictures I took. Our room was the entire bottom level that had its own private entrance as well as an entrance that led up to the main floor; both locked and were very secure. The private side entrance was very convenient for going in/out without having to bother anyone or make noise through the main house. It also was easier to bring luggage out since there were only two steps to the outside. We had basically an entire apt..kitchen/dining area, two bedrooms, full bathroom. Everything was extremely clean. Beds were so comfortable (pillows too!). We were supplied with towels, shampoo/conditioner, body wash. Bathroom was very roomy; water pressure was great in the shower. Very quiet and peaceful! Breakfast was fantastic! You receive a menu prior to arrival with many different options. We chose the French toast, which was fabulous! Besides the French toast we had ham, fresh fruit, yogurt that was SO yummy, biscuits. Coffee, juices, tea, water, cereal also available. Everyone, B&B workers & guests, were all extremely friendly!! Area was nice, safe, and easy to walk to stores/restaurants. Convenient to bus line that goes to many restaurants, stores, and all the way up to the different piers. If I'm ever in the area again, I would definitely stay here again!!! A++++!!!
Bathroom
Bedroom 1
Bedroom 2
Delicious breakfast
Séjour de 2 nuits en octobre 2023
Réponse de K le 24 oct. 2023
Thank you so much Kelly! We appreciate welcoming guests to this special place. Very best regards.

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location, great staff
Great staff and a great location. Breakfast was excellent. Convenient to Alamo Square in a lovely neighborhood. Walking distance to Divisidero St. Would absolutely stay again and recommend it.
Séjour de 2 nuits en octobre 2023
Réponse de Kelly le 9 oct. 2023
Thank you so much Jessica! I was a pleasure having you here.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de Rebecca - Innkeeper le 29 sept. 2023
Hey John, Thank you for your rating. We love our guests and are happy when they have a great stay!

10/10 Excellent

J

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2023
Réponse de Sab - Innkeeper le 28 sept. 2023
Thank you! We hope to host you again in the future.

10/10 Excellent

Desiree

Voyage en famille
Les points forts : Équipements
Beautiful bed and breakfast, staff was friendly and helpful, was very clean and comfortable, also house made meals were delicious, was very happy with my stay
Séjour de 1 nuit en septembre 2023
Réponse de Sab - Innkeeper le 28 sept. 2023
Thank you for staying with us and leaving a review!

10/10 Excellent

Rodney

Séjour de 2 nuits en septembre 2023
Réponse de Sab - Innkeeper le 26 oct. 2023
Thank you!

10/10 Excellent

Kitty, Haddonfield

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very charming
Séjour de 2 nuits en septembre 2023
Réponse de AJ - Innkeeper le 24 sept. 2023
Thank you for your feedback!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de AJ - Innkeeper le 16 sept. 2023
Thank you! We appreciate your feedback.

10/10 Excellent

Ella

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely property with great rooms and friendly staff!
Séjour de 1 nuit en septembre 2023
Réponse de Sab - Innkeeper le 14 sept. 2023
Thanks Ella! Nice meeting you. :)

10/10 Excellent

Lance

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We were very pleasantly surprised with the accommodations. Historical architecture, and decor was amazing. The bed was very comfortable, and the overall value right was great. The host AJ was friendly, knowledgeable, and very accommodating baby experience. They made our whole experience lovely. We will definitely be back soon.
Séjour de 1 nuit en septembre 2023
Réponse de Sab - Innkeeper le 14 sept. 2023
Thanks Lance! We appreciate the review.

10/10 Excellent

Brandy

Les points forts : Personnel et service
Séjour de 2 nuits en août 2023
Réponse de Sab - Innkeeper le 1 sept. 2023
Thank you!

10/10 Excellent

Lori, Sacramento

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What a sweet quaint bed and breakfast!! We had an amazing room, staff so friendly and the morning breakfast was great! Would definitely stay again!
Séjour de 2 nuits en août 2023
Réponse de Kelly le 27 août 2023
Thank you so much Lori! Your feedback speaks volumes. We hope to see you again!

10/10 Excellent

Sophie

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our stay here was amazing, my only complaint is that I wish we were able to stay longer than two nights. The staff were lovely and friendly, breakfast was delicious, and the rooms were clean, charming, and beautiful to stay in!
Séjour de 2 nuits en août 2023
Réponse de Rebecca - Innkeeper le 22 août 2023
Hello Sophie, Thank you your kind words. We loved having you stay with us, and next time, just stay a few more days!Best, The Chateau Tivoli

10/10 Excellent

Frederick

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything about this property and the innkeepers was exceptional from the moment we first walked through the door. It truly felt like they had though of everuthing and whenever anything unexpected came up there were always attentive and willing to accomidate requests. They went above and beyond, even contacting me by phone when I forgot my ID which was a lifesaver! You would be remiss not to book the chateau if you are in the area and have an appreciation for art and history.
Séjour de 4 nuits en août 2023
Réponse de Rebecca - Innkeeper le 16 août 2023
Thank you Fredrick for your lovely review. It means a lot to us that our guests enjoy their stay at the Tivoli, and come back again... Also, we are glad that you got your ID back before you went to the airport!!

10/10 Excellent

Barna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Sab - Innkeeper le 3 août 2023
Thank you for staying with us!

10/10 Excellent

Emily

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome, friendly staff. Beautiful B&B with lovely breakfast. Absolutely recommend.
Séjour de 1 nuit en juillet 2023
Réponse de Kelly le 29 juil. 2023
Thank you so much Emily. We appreciate the feedback.

10/10 Excellent

Agnieszka

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Sab - Innkeeper le 26 juil. 2023
Thank you!

10/10 Excellent

Jennifer

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed at Chateau Tivoli for a few days before our wedding. Throughout the planning of this trip the staff at Tivoli were so helpful. AJ helped us coordinate our accommodations for our wedding party. We also had small children with us and we understand that traveling with small children is not always easy however, the staff were so welcoming and made everything comfortable for my family especially during breakfast— thanks Kelly! My husband and I loved our stay and look forward to coming back again. Thank you Chateau Tivoli!
Séjour de 4 nuits en juin 2023
Réponse de Rebecca - Innkeeper le 23 juin 2023
Hello Jennifer, We really appreciate your sweet words of praise! We loved making your wedding a lovely experience and look forward to you coming back for another visit!

10/10 Excellent

Audrey

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chateau Tivoli is a place with history and charm. I respect that the owners haven't tried to modernise, rather, they have exposed all its natural features which reveal stories, many of them. We stayed on the lower floor which we assume was originally used as servants quarters. Enough stories in there to keep one entertained for hours! If you are looking for character, inviting hosts, a tasty breakfast and wonderful wine and cheese evenings, this is the place to go. We loved it!
Séjour de 2 nuits en juin 2023
Réponse de Rebecca - Innkeeper le 23 juin 2023
Hello Audrey, Thank you for your kind words! We loved having you here and look forward to a return visit... We'll have more stories!