Espace banquet en plein air
Vérifier la disponibilité

Avis sur Hyatt Ziva Los Cabos- All Inclusive

4.5 out of 5
Hyatt Ziva Los Cabos- All Inclusive
Paseo del Malecón l-5 D, San José del Cabo, BCS

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 1674 avis sur 2644." "
Note des voyageurs de 8 (Bien), d’après 518 avis sur 2644." "
Note des voyageurs de 6 (Satisfaisant), d’après 244 avis sur 2644." "
Note des voyageurs de 4 (Médiocre), d’après 106 avis sur 2644." "
Note des voyageurs de 2 (Horrible), d’après 102 avis sur 2644." "

9,2/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

YONNEL, NOISY LE GRAND

Voyage en couple
Les points forts : Propreté et personnel et service
Hôtel vieillissant nourriture moyenne à profusion très décevant le restaurant asiatique
Séjour de 2 nuits en juin 2023
Réponse de Hyatt Ziva Los Cabos Team le 19 juin 2023
Thank you for your review and feedback, we will take this in consideration to improve our service. We look forward to host you again soon!

10/10 Excellent

nicole

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was amaxing!
Séjour de 7 nuits en mai 2024
Réponse de Hyatt Ziva Los Cabos Team le 23 mai 2024
Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

10/10 Excellent

Gene

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place, the pool side service was excellent thanks to Alejandro! He was very attentive and made us feel welcome. Thank you Alejandro!
Séjour de 3 nuits en mai 2024
Réponse de Hyatt Ziva Los Cabos Team le 21 mai 2024
Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

10/10 Excellent

Mariel Alejandra De la Rosa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Hyatt Ziva Los Cabos Team le 20 mai 2024
Thank you for your review, we look forward to host you again soon!

10/10 Excellent

ji bum

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect
Séjour de 3 nuits en mai 2024
Réponse de Hyatt Ziva Los Cabos Team le 20 mai 2024
Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

6/10 Satisfaisant

Donna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Some of the food is over rated
Séjour de 4 nuits en mai 2024
Réponse de Hyatt Ziva Los Cabos Team le 20 mai 2024
Thank you for your review and feedback, we will take this in consideration to improve our service. We look forward to host you again soon!

10/10 Excellent

Richard, Fremont

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mai 2024
Réponse de Hyatt Ziva Los Cabos Team le 20 mai 2024
Thank you for your review, we look forward to host you again soon!

10/10 Excellent

BERNARDO ARTURO

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hyatt Ziva was wonderful. Took our 7month old for the first time. Service was way better than I remember. Staff would go over the top and was helpful. Rooms were very clean. The food was also great! Pool side tacos amazing.
Séjour de 4 nuits en mai 2024
Réponse de Hyatt Ziva Los Cabos Team le 20 mai 2024
Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

10/10 Excellent

Vladimir

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good resort
Séjour de 8 nuits en mai 2024
Réponse de Hyatt Ziva Los Cabos Team le 17 mai 2024
Thank you for your review and feedback, we look forward to host you again soon!

8/10 Bien

Waseem, Fairfield

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall satisfied with our stay. Staff was helpful when needed. Good choice of food available.
Séjour de 4 nuits en mai 2024
Réponse de Hyatt Ziva Los Cabos Team le 15 mai 2024
Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

10/10 Excellent

Piyush

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent service, and a large property
Séjour de 2 nuits en mai 2024
Réponse de Hyatt Ziva Los Cabos Team le 15 mai 2024
Thank you for your review and feedback, we look forward to host you again soon!

10/10 Excellent

Alelisha

Les points forts : Propreté
Séjour de 2 nuits en février 2024
Réponse de Hyatt Ziva Los Cabos Team le 15 mai 2024
Thank you for your review, we look forward to host you again soon!

10/10 Excellent

Yousri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Hyatt Ziva Los Cabos Team le 15 mai 2024
Thank you for your review, we look forward to host you again soon!

10/10 Excellent

Saba

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best place for a family trip
Séjour de 3 nuits en mai 2024
Réponse de Hyatt Ziva Los Cabos Team le 13 mai 2024
Thank you for your review and feedback, we look forward to host you again soon!

6/10 Satisfaisant

lin

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Hyatt Ziva Los Cabos Team le 14 mai 2024
Thank you for your review, we look forward to host you again soon!

6/10 Satisfaisant

Mouhammad Rateb, Detroit

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Hyatt Ziva Los Cabos Team le 13 mai 2024
Thank you for your review, we look forward to host you again soon!

10/10 Excellent

Mohammed

Voyage en famille, Voyage en groupe
Fun environment, friendly staff, clean warm pools, beautiful property, easy access to bars, restaurants. Spacious rooms.
Séjour de 3 nuits en mai 2024
Réponse de Hyatt Ziva Los Cabos Team le 10 mai 2024
Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

10/10 Excellent

LeAnn Marie B, West Jordan

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent resort. We did not have a bad meal, drink or snack. All staff are friendly, helpful and amazing. Lobby bar had excellent service ( thank you Estella and Rosario!!). Tequila bar was a waste, not included in all-inclusive so always empty. Rooms were clean and comfortable, it was cleaned daily and early. The bar service was great as well. Looking forward to going again!!
Séjour de 7 nuits en mai 2024
Réponse de Hyatt Ziva Los Cabos Team le 13 mai 2024
Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

10/10 Excellent

Sheila

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Awesome property
Séjour de 4 nuits en mai 2024
Réponse de Hyatt Ziva Los Cabos Team le 9 mai 2024
Thank you for your review and feedback, we look forward to host you again soon!

8/10 Bien

gevorg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Hyatt Ziva Los Cabos Team le 9 mai 2024
Thank you for your review, we look forward to host you again soon!

10/10 Excellent

ALFONSO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent
Séjour de 4 nuits en mai 2024
Réponse de Hyatt Ziva Los Cabos Team le 9 mai 2024
Thank you for your review and feedback, we look forward to host you again soon!

8/10 Bien

ROBERT

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Xxx
Séjour de 3 nuits en mai 2024
Réponse de Hyatt Ziva Los Cabos Team le 9 mai 2024
Thank you for your review, we look forward to host you again soon!

10/10 Excellent

Hector

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Hyatt Ziva Los Cabos Team le 8 mai 2024
Thank you for your review, we look forward to host you again soon!

10/10 Excellent

Brandon

Les points forts : Équipements
Fantastic service and quality. I’d go again
Séjour de 3 nuits en mai 2024
Réponse de Hyatt Ziva Los Cabos Team le 6 mai 2024
Thank you for your review and feedback, we look forward to host you again soon!

8/10 Bien

Stacey Lee

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mini bar was not stalked well, couldn’t have full bottle of wine in room without paying for it. You had to scan a QR code on the tv for room service and I could never get it to work, no room service menus. Bars by the pools close early
Séjour de 4 nuits en avril 2024
Réponse de Hyatt Ziva Los Cabos Team le 8 mai 2024
Thank you for your review and feedback, we will take this in consideration to improve our service. We look forward to host you again soon!

6/10 Satisfaisant

Veronica

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Food was not the best.
Séjour de 3 nuits en mai 2024
Réponse de Hyatt Ziva Los Cabos Team le 6 mai 2024
Thank you for your review and feedback, we will take this in consideration to improve our service. We look forward to host you again soon!

8/10 Bien

BONN SANDY GIFT

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was our first time visiting Cabo and this resort did not disppointed. I visited with my husband another couple who are very dear to us. We requested to stay in thesame floor building but resort management even upgraded our rooms so we can stay next to each other. The resort is very well-maintained and the service is also great! We are all pretty pleased given that it's an all-inclusive resort and yet we received 4-5star service! Would definitely come back and recommend to people!
Séjour de 3 nuits en avril 2024
Réponse de Hyatt Ziva Los Cabos Team le 4 mai 2024
Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed 5 nights for our 25th anniversary. Wonderful room, I recommend the club rooms for the ocean views and sounds, as well as the sunrise from the balcony. One night the staff decorated our room for our anniversary without me requesting this which was special. Another night I purchased the romantic dinner for two on the beach, and the food and staff were amazing. Five course meal, wine, cocktails, etc... When we got back to the room they brought chocolate covered strawberries and Champaigne. Very nice touch, well worth it! The gym was very nice as well, with dumbbells going up to 100 lbs., flat bench, and A/C. Can't beat that if you like to workout as well as cardio machines overlooking the ocean. Food was great, no complaints. Only waiting one night for a restaurant for 30 minutes because we showed up later at a popular time, so this was expected. I liked the pool with games was seperate from the infinity pool with the swim up bar. Sure there were a few kids but staff didn't let them play football or other games. The pools never felt crowded. I would recommend this place without hesitation to friends, family, and I would definitely stay again. Karla in the guest services made sure my romantic dinner was flawless, and she is extremely polite and friendly. Thank you all for a wonderful anniversary trip!
Séjour de 5 nuits en avril 2024
Réponse de Hyatt Ziva Los Cabos Team le 3 mai 2024
Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

10/10 Excellent

Jacob

Séjour de 4 nuits en avril 2024
Réponse de Hyatt Ziva Los Cabos Team le 20 mai 2024
Thank you for your review, we look forward to host you again soon!

10/10 Excellent

Christine Minjung, Los Alamitos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 3 nuits en avril 2024
Réponse de Hyatt Ziva Los Cabos Team le 30 avr. 2024
Thank you for your review and feedback, we look forward to host you again soon!

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great trip, excellent staff. Care free vacation
Séjour de 6 nuits en avril 2024
Réponse de Hyatt Ziva Los Cabos Team le 29 avr. 2024
Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

10/10 Excellent

Monica

Voyage en famille avec de jeunes enfants, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was amazing! Everyone was so friendly and helpful. We especially loved our waiter Amulfo at the Plaza. He was so cheerful, polite and attentive!! We loved the food and the property. We will definitely return!
Séjour de 4 nuits en avril 2024
Réponse de Hyatt Ziva Los Cabos Team le 29 avr. 2024
Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

10/10 Excellent

JACQUELINE RENE, Portland

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was above and beyond the best affordable all inclusive resort! The amenities and options were AMAZING!!
Séjour de 4 nuits en avril 2024
Réponse de Hyatt Ziva Los Cabos Team le 29 avr. 2024
Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

8/10 Bien

Yolanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
the pool closes at 8:00pm
Séjour de 2 nuits en avril 2024
Réponse de Hyatt Ziva Los Cabos Team le 21 avr. 2024
Thank you for your review, we look forward to host you again soon!

10/10 Excellent

Mandar Prakash

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Hyatt Ziva Los Cabos Team le 20 avr. 2024
Thank you for your review, we look forward to host you again soon!

8/10 Bien

Richard James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
wish we could have gotten in the water only tecate beer, need choice. people great and staff very good. always smile.
Séjour de 4 nuits en avril 2024
Réponse de Hyatt Ziva Los Cabos Team le 16 avr. 2024
Thank you for your review we will share your kind words with our amazing team. As for the feedback, we will take this in consideration to improve our service. We look forward to host you again soon!

8/10 Bien

Nancy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall this is a great resort. Our kids particularly loved the kids club and wanted to go everyday! The staff, particularly, Karla, Lisset, Corina, and Mario were fantastic. You could tell that they put a lot of enery into engaing with kids and making the activities special. The "Teepee" night show was excellent.
Séjour de 6 nuits en avril 2024
Réponse de Hyatt Ziva Los Cabos Team le 15 avr. 2024
Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

8/10 Bien

Jacob, Bothell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de Hyatt Ziva Los Cabos Team le 17 avr. 2024
Thank you for your review, we look forward to host you again soon!

8/10 Bien

Swati

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would like more food options for lunch
Séjour de 4 nuits en avril 2024
Réponse de Hyatt Ziva Los Cabos Team le 15 avr. 2024
Thank you for your review and feedback, we will take this in consideration to improve our service. We look forward to host you again soon!

10/10 Excellent

Zhenyu

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent resort!
Séjour de 3 nuits en avril 2024
Réponse de Hyatt Ziva Los Cabos Team le 19 avr. 2024
Thank you for your review and feedback, we will share your kind words with our amazing team and we look forward to host you again soon!

2/10 Horrible

Prasanna

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property facilities were good , but they charged me almost double for my stay. The reason Hyatt Ziva gave is that Expedia paid for only 2 people and I have to pay for my 2 kids. My booking clearly was for 2 adults and 2 children, but they said Expedia only paid for 2. No phone support from Expedia was available. Virtual chat support was terrible. I ended up paying extra for the stay. After your booking, within the cancellation window, make sure you call Hyatt Ziva and confirm the details of booking
Séjour de 6 nuits en mars 2024
Réponse de Hyatt Ziva Los Cabos Team le 12 avr. 2024
Thank you for your review and feedback, your reservation was done incorrectly because you include two adults and two kids under 1 year old, which in our system is free. But your kids are older than two years old which is the age where they should pay a kids rate, for that reason you had to pay the difference that were not considere on Expedia. If the reservation had been made correctly with the kids age, you should not had to pay any difference. Thank you for your undertanding. Let us know if you need further assistance!

10/10 Excellent

Hong

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Safe and clean
Séjour de 7 nuits en mars 2024
Réponse de Hyatt Ziva Los Cabos Team le 11 avr. 2024
Thank you for your review and feedback, we look forward to host you again soon!

4/10 Médiocre

Steven

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The rooms were very dated and not super clean. Pull out couch beds were broken and everything was extremely worn. No hot water from 3-6pm each day. Not enough chairs at the pool so you have to wake up at 5:30am to try and grab chairs. Food was not great. The hotel hosted an outdoor wedding that was extremely loud until almost 11pm and kept the kids up.
Séjour de 4 nuits en avril 2024
Réponse de Hyatt Ziva Los Cabos Team le 10 avr. 2024
Thank you for your review and feedback, we will take this in consideration to improve our service. We hope we can have a new opportunity to host you again soon!

2/10 Horrible

Robert, Chicago

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Wouldn’t stay here again if it was free. Fortunate to travel a ton, global services airlines, platinum every hotel chain on earth. Had to come here for a wedding, absolutely disgusted. The staff were very nice though! Not their fault they work here. Food was trash, room was disgusting, our clothes smell like mold. Laptop would have been stolen if we didn’t call in specifically asking for it. Hyatt should be embarrassed.
Séjour de 1 nuit en avril 2024
Réponse de Hyatt Ziva Los Cabos Team le 9 avr. 2024
Thank you for your review and feedback, we will take this in consideration to improve our service. We hope we can have a new opportunity to host you again soon!

8/10 Bien

Jane

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de Hyatt Ziva Los Cabos Team le 11 avr. 2024
Thank you for your review, we look forward to host you again soon!

10/10 Excellent

Cristian, Cortlandt Manor

Séjour de 6 nuits en mars 2024
Réponse de Hyatt Ziva Los Cabos Team le 29 avr. 2024
Thank you for your review, we look forward to host you again soon!

4/10 Médiocre

Jesus

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
About half the staff that I bumped into it's just rude the other half was great something to keep in mind you never know what horrible attitude you might get
Séjour de 4 nuits en avril 2024
Réponse de Hyatt Ziva Los Cabos Team le 8 avr. 2024
Thank you for your review and feedback, we will take this in consideration to improve our service. We hope we can have a new opportunity to host you again soon!

10/10 Excellent

Hardeep Kaur

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
It was a nice kid friendly resort and i would definitely visit again. Only down side was the shower having only cold water the first 2 days but staff helped out alot with that!
Séjour de 4 nuits en mars 2024
Réponse de Hyatt Ziva Los Cabos Team le 8 avr. 2024
Thank you for your review we will share your kind words with our amazing team. As for the feedback, we will take this in consideration to improve our service. We look forward to host you again soon!

2/10 Horrible

Robert, Chicago

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Just awful, no idea how this place got “5 stars”. Foods trash, rooms are awful, noisy, drinks were terrible.
Séjour de 3 nuits en avril 2024
Réponse de Hyatt Ziva Los Cabos Team le 8 avr. 2024
Thank you for your review and feedback, we will take this in consideration to improve our service. We hope we can have a new opportunity to host you again soon!

6/10 Satisfaisant

Meghan

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Hyatt Ziva Los Cabos Team le 8 avr. 2024
Thank you for your review, we look forward to host you again soon!