Colonels rest is a beautiful property, right on the seafront. Ten of us stayed for a week, four adults six children.
When we arrived something was wrong with the heating. It's a very complicated system where every four feet has a different thermostat. The first night we couldn't get bedrooms above 16/17. The showers were also scalding hot and couldn't be turned down. I alerted the holiday company the next day, they responded very quickly and the heating issue was resolved centrally I assume via an app. However, the hot water problem wasn't resolved until day five of the trip - and I believe time was wasted sending an unskilled worker when I had confirmed it wasn't a quick fix of turning down the boiler. By the time the plumber came and fixed it, we had four days of only a single usable shower for 10 people.
Hopefully these issues were bad luck on our part, but there are also some strange quirks about the property. No master bedroom with an ensuite and a sea view, so you need to choose between one or the other. Not enough plug points in the kitchen - one over the draining board! Kitchen and living room two floors up from car parking so for carrying shopping/cases it's a pain. Only one toilet that isn't connected to a bedroom in the whole place. Complicated system for washing machine and oven. It was very reasonably priced (off season) but in the summer it was listed for about 5 times the price, and I would have been dissatisfied.
Having said that - it's directly on the beach, spotlessly clean, and the company did respond quickly every time I messaged them. So, a mixed bag!