Hotel Shelby

« Pas de lit parapluie alors qu'il avait été demandé avant, la chambre n'a été faite qu'une fois sur 4 nuits... Bref, mauvaise expérience »

« Just a quick stop in for the night, but it was very convenient, clean, and comfortable. »

« Great place to stay when going to ShadySide Dragway! »

« The staff were awesome. Very helpful and sweet. Didn't like the breakfast at all »

« clean »

« Staff was nice, parking was easy and the breakfast was good »

« Our stay at The Opal and West House was amazing! We stayed for a friend’s wedding and found traveling around the city extremely easy and quick while staying here. There was unfortunately an issue with our AC during the first day of our stay, but Lynsie was so accommodating ensuring us a perfect stay! We can’t wait to come back! »

« I stayed here for two nights solo, and overall the stay was okay. The staff were very friendly, but it didn’t look like my room was clean upon checking in at all. I’m not sure if the room hadn’t been used in a while, but it’s not something I’m used to seeing when checking into a hotel. It was pretty dusty, and the counter tops and bathroom didn’t look clean at all. The other residents were a little sketchy, so there were moments I found myself constantly looking out of the window to check on my...

« The bathroom was quite small and finicky. The staff was very friendly and helpful. The main floor of the building was great »

« No breakfast as advertised, no service for towels or trash in 3 days, and the windows were so dirty, the felt greasy to the touch and were difficult to see out of. Staff didn't speak English, Cops were at different rooms twice over the weekend .... Of all the Super 8s I've ever stayed in, hands down the worst. »

« I booked this for my Fiance who flew from Naples, Fl to visit her father for Father’s Day. He is in an assisted living facility. She checked into the hotel and the front desk person was in her office smoking a cigarette. She got to the room and she felt very uncomfortable. The furniture had stains and the bedspread was stained as well. Both tv’s in the room did not work. She went back to the front desk and asked if she could move to a different room. The lady gave her a key to a to another room...

« The bed was comfortable but cleanliness was lacking. The bedding was clean but the carpet was wet and the bathroom surfaces and door and floor were sticky and dirty. »

« Clean rooms »

« Very nice, clean, and well-maintained hotel! The afternoon/early evening desk clerk was uber nice, friendly and helpful. The pool was very nice and clean. Everything was top notch. The only thing that was a little odd was the morning desk clerk had stepped away at 10:45 am (of all times!) and left a key deposit box out. That doesn't work for me. I want the personal hand-off to satisfy my OCD. I had someone to alert her and I waited. Not a complaint, just an observation. EXCELLENT property in...

« smokkkk odorrr , moisissure »