(1) On first day of our arival, We were given welcome drink, with a smile, (2) It was hot there in room so we asked for fan in the afternoon but reception told they willarrange, but didn't and have not said sorry for not responding as well. (3) The restaurant closes at 3:30 PM but the waiter was not taking our orders even at 3:00 PM. (4) Lift is in bad state, it just stops working when its most needed. These are negatives. On positive side the hotel has got easy access to Mall Road, Kali badi. And room service was quick and good. Breakfast was good.