Hôtel près de Smelzer Lake, West Alton, West Alton

« merci »

« My daughter and I spent “2” nights at this beautiful hotel. Everything was perfect. We received outstanding assistance from staff members and the breakfast menu had a wide assortment of delicious hot and cold food choices. Wishing to thank all staff members for a wonderful stay and experience! »

« Staff was very friendly and helpful. »

« It's an okay place »

« Un très bon endroit pour reposer et à préparer pour un vol le lendemain ! »

« Chambre propre »

« My aunt and I stayed here while visiting a friend whose mom passed away. We really enjoyed the hospitality and the room. We loved it and both plan to come back with our husbands. Beautiful views all around and a great little restaurant up the block. »

« Le lit est très confortable et c’est propre »

« The trim on the walls for the doorways were off. The bathroom was semi clean, but the showerhead and faucet were loose and coming out of their holes. The elevator door was broken, kept shutting on us and of course the pool was down and has been for almost a year now, the lady said. »

« La douche etait froide. Pas beaucoup de pression. La piscine très froide... Les reste est ok, mais trop cher pour le produit. »

« Breakfast was a nice touch. We were traveling with our close friends of whom one is an amputee. They proclaim that they have accessible rooms. The shower chair that they brought to her was a regular chair with a trash bag around it. This is unacceptable. It doesn't cost very much to go purchase a few shower chairs that are actually useful for folks with limited mobility. You don't understand the issues that the amputee community experience until it happens to yourself or a loved one. I am still...

« The staff was very nice, however I was told there would be someone at the desk 24/7 for my early check-out. At 5:30am there were 6 people waiting to check in and no one available at the desk, and a box to drop key cards in for those checking out. The hallways smell of extremely strong cologne, the bathroom ceiling was peeing apart, the bed and pillows were extremely old and uncomfortable. On my second night the emergency alarm went off due to someone smoking in their room, but staff was just...