2/10 – Ungenügend
Isidro y Berna o.
17. Juni 2025
Verbesserungswürdig: Sauberkeit
the property needs a lot of maintenance and upgrades. There was a big roach infestation in the whole building. Roaches were coming out of sofas, kitchen appliances and everywhere. the building inside had a horrible and super strong smell. the yard was not clean at all. It had overgrown weeds everywhere. Door passcodes were provided to us to open the building doors and they didn't work. we had to call Vacasa for help and the service provided was horrible. They told us to wait for someone to get there to open the doors for us. we asked how long that would take and they said it could take hours. the building has door lock system that doesn't work very well. I sent photographs to Vacasa as proof of how disgusting the place was and they didn't really seemed to care. Overall it was a horrible stay. We were a family of 20 people and were very disappointed of the stay. the place did not looked clean and nice like the advertised photos. We had a terrible experience in that house and would definitely not recommend this property to anyone.
Isidro y Berna o.
Aufenthalt von 2 Nächten im Mai 2025