Cabanes à Southside

« The staff were kind and courteous but the hotel reeked of stale smoke, the room was dirty and old. The humidity was awful in there too. On the app it shows to be a clean nice place but either we were put in a room that had never been cleaned or renovated or it’s just not nearly worthy of what Expedia says it is. It was also much more expensive than the quality of room I got. I had booked a double bed room and they moved us to a suite because they had overbooked. The pull out couch my son had to...

« Bonne localisation. Près du centre-ville de Richmond »

« Carpet in room needs to be fixed or repaired. Could be a trip hazard. »

« Chambre humide et puante. Les matelas sont tachés. Hôtel mal entretenu. Le petit déjeuner était bon. »

« Clean, well maintained, helpful staff, shopping and restaurants nearby, convenient to major highways, reasonably priced. »

« Easy check in and check out process. Had a bar and buffet or sit down breakfast option. Hotel room was clean. Would stay here again »

« Good »

« I am very unhappy with the experience I had staying here, everything seemed perfectly normal until I noticed the soap dispenser was completely broken off the wall. Secondly, found a total of 3-4 small roaches on the floor, bed was completely fine. When I asked the staff about getting another room or refund, they told me no refunds and that there were no other rooms available, which I find very hard to believe considering the lack of cars on the premises... Definitely recommend spending a few...

« La climatisation était adéquate. La propriété laisse à désirer, tapis usé et sale. Aucune commodité. »