Do NOT prepay at this property, if you do not end up staying, they will VIOLATE their own policy and keep all your money.
Expedia sends you their cancellation policy and it is on the hotels public website, so I don’t understand why they seem to believe that telling you “it’s hotel policy” will work? No, your policy is not that you get to keep hundreds of dollars while providing nothing. FYI, they keep taxes and fees plus one nights stay if you cancel less than 24 hours before check in not your entire stay. Make sure you read the fine print when you book with Expedia.
Expedia does not have your back against greedy property owners. I am done with Expedia due to my experience with this property. This hotel is the last stop on the way to homelessness, if you are shopping for drugs, I promise you can get them there. The place smelled of weed so bad I was nauseous.
Expedia does inform you that you need $100 deposit, however, Expedia did not inform me that the hotel requires it in cash. Sketchy no? Why cash? Why do you say plainly you accept all major credit cards but then require cash deposits? Simple, it’s easier for them to steal cash. Other reviews mention they had to keep coming back trying to catch the manager who had the only key to the safe. They count on people giving up because they make it so difficult to get money they owe you.
If it’s on your credit card, you can dispute the charges. You can’t do that with cash.
