Hôtel près de Station de ski Okushiga Kogen Ski Area, Yamanouchi, Yamanouchi

« Extremely friendly staff. Rooms have what you need. Very clean. I love the fire pit!! »

« The helpfulness and customer services are top notch! Staff was willing to help in any shape and form and were very kind. The room we stayed was spacious, and had everything we needed. Breakfast and dinner were lovely (buffet) with different options between Japanese meals vs western style meal. Burger bar at the entrance is also an option as well. The hotel is next to the ski area so it is very convenient. Great hotel overall »

« The hotel staffs were outstanding, caring and provided excellent hospitalities to all guests. Best dinner experience in Shiga Kogen area. Quiet and clean rooms, with excellent views of the mountain and forest. Very pure Onsen bath water. »

« Accueil excellent ´ service parfait ´ personnel aux petits soins ´ hôtel un peu vieillissant mais comme d'habitude à la japonaise ´ d'une propreté irréprochable »

« 全て満足です »

« The staff were excellent, kind and helpful. Excellent location, on snow, clean rooms and onsen. Restaurant options good. Felt very homely. Thank you. »

« The staff were very sweet and patient, and worked really hard to meet every needs of their customers. They even gifted us homemade blueberry jam and stickers when we checked out! ✨ »

« Staff was friendly and helpful. The room was very nice and clean. »

« Le Ryokan est superbe. Le personnel très serviable et accueillant.les bains très agréables. Exactement ce que nous étions venus chercher et même plus encore »

« Location is very convenient as it is closed to the bus stop and ski area. The room is clean and spacious. All the staffs are friendly and helpful. Overall, we had a great time there. »

« Spacious room Japanese style rooms, incredible onsen and shower spa with great Mountain views walkable to shops and town »

« Établissement très charmant ! Parfait pour visiter les onsens locaux et la région ! »

« Very welcoming Ryokan, with stylish old style room. Just take care not to make noise. But the village is really cute in the middle of the mountain with the 9 public hot springs. »

« Highlight was our private onsen room, which was fed by a natural spring, very cleansing. Amazing food and extremely friendly and helpful staff. Will definitely be coming back. »

« 早朝８時に到着で部屋を紹介してれ、アリーチェックアウトも充実し、利用する人にとって便利でした。 »

« ２階にある共同コーナーにビリヤードがあり楽しめました　コーヒー（とても美味しかった）も常時飲み放題で快適に過ごせました　建物は古いですが若いスタッフの方々が丁寧な対応で３泊とも楽しく過ごせました　ありがとうございました »

« 熊避けに看板犬と散歩ができました！ お店の方もすごく気さくで良かったです！ ご飯はボリュームが凄かった！ »

« Staff was super friendly. They took us to the ski gear rental shop and back again to return the stuff. Their English was ok, enough to explain what buses to take, recommend pistes, etc. We even received a small gift when leaving. I recommend reserving the 3 meal course. »

« Room was massive, double the size of any room we have stayed in in Japan. Pillows had both Western and traditional Japan options. Fiona was encompassed in a fitted sheet (never seen this before) but kept us all warm even when it was sub 0 outside. Room had access to outdoor area, exclusive to the room, which had table and chairs. As it was an insensitive, there was only a toilet in the room - all showering had to be done downstairs in the onsen. Onsen was boiling hot - too hot for most of our...

« While I was there, only one member of staff was manning the front desk as well undertaking other responsibilities around the hotel, but a phone was left at the front desk so you could call when you needed assistance. The accommodations were clean and comfortable and enjoyed the retro-feel. The free drinks and snacks in the lounge area were a nice touch and I loved the outdoor Onsen. »