Chalets à Sud de Madison

« L'accueil a l'arrivée était OK. L'hôtel est propre et petit déj pratique (pas exceptionnel mais OK) En revanche, j'ai eu une très mauvais expérience avec la réceptionniste le matin: Après avoir fait plusieurs tentatives de connexion au wifi sur plusieurs appareils, le wifi annonçait toujours une connexion sans internet. Je suis donc allée le signaler à l'accueil. La personne n'en avait rien à faire, n'a pas du tout cherché à régler le problème, ne s'est pas excusé pour le service non...

« The hotel was great and the breakfast in the morning was an extra bonus! »

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« surprenant .Première fois dans cette chaine d'hôtel. »

« Stayed here a couple years ago and was very impressed. Just stayed here again and was not so impressed. Tried to take a shower and there was no hot water, called front desk and was told i had to let water run for 20 - 25 minutes for it to get warm. Well we did that and only had warm/hot water for 5 minutes. Then when the water was warm, the shower mad this high pitched noise, that I am surprised didn't we didn't get a noise complaint. Then I was trying to sleep and the refrigerator kicked on and...

« The room was clean but the jacuzzi tub had brown stuff coming out the water and after after the Jets and we didn’t get to use it and the Wi-Fi kept going on and off and the TV in the front of the suite didn’t work and they said he was gonna reimburse me for my room and nobody never gave me a call so they kind of ruined my vacation cause all I want to do is soak in the Jacuzzi tub watch little TV and just relax and that didn’t happen »