Hotels in Sumatra

„Friendly staff who go beyond the extra mile to make your stay comfortable. Good spread for breakfast. No major issues for the hotel for me apart from the slow lifts. Otherwise good value for money and I would definitely stay again if I return to Pekanbaru. Great job!“

„The hotel is conveniently located just 10 minutes from the airport, and the free shuttle service was a great bonus. The room was clean and comfortable, ideal for a short stay before or after a flight. Breakfast could be improved. There wasn’t much of a Western selection, and dishes were rarely refilled. The restaurant was quiet in the evening, though the food itself was fine.“

„First at all I have to admit that I have choosen this place because the brand Mercure should garanty some standart. I have prooven wrong. Beside the unexperianced staff the quality of the place is not reflecting my experiance in other Mercure hotels. The room was really nice/clean. The rest wasn't. One of the most irritating details was the poor breakfast.“

„Impossible de reporter une réservation à 1 semaine “

„👍“

„Foreign traveller one night. Front office manager tried to overcharge me for laundry. I ended up just leaving my clothes there. Front office manager tried to overcharge me for breakfast. I ended up just telling him to skip it. Front office manager tried to overcharge me for airport shuttle bus. I just ended up just taking Gojek. When writer brought this up to front office manager he demanded the prices he wanted, argued in length with writer in the front lobby of the hotel in front of other ...