Hôtel près de Paire de Singes Balancés, Kutchan, Kutchan

« Nice new hotels, nice onsens, close to slopes, very efficient shuttle service, nice team. Still feels like soft opening with teething issues (ie the thermostat of our room was not functioning so we left window open to mitigate). nice breakfast and afuri restaurant. nice view ofYotei and hirafu »

« Excellent séjour à cet hôtel, au delà de nos attentes. Aucune fausse note. Personnel très sympathique, maîtrisant bien l’anglais. »

« This hotel is well located well maintained but you should forget Japanese hospitality. One of the most arrogant attitude i have ever experienced in any hotel. Check in lady was the worst then shift manager lady was no help. »

« Extremely accommodating staff delivering responsive and friendly services via WhatsApp throughout our stay. The room and amenities such as the restaurant, hot spring are world-class! We really enjoyed all cutting edge smart features in our rooms and quality of the toiletry, mattress, pillows etc. It’s truly a solid choice beyond what the photo shows. »

« La chambre était incroyable. Moderne et propre. Le personnel était aussi très bien. Notamment la femme qui gérait le petit déjeuner, parlant parfaitement anglais. »

« 3bedroomの部屋に3泊滞在しましたが、チェックイン時からバスルームが下水の悪臭が酷かったです。何度も部屋にメンテナンスな方が来て、何かされていましたが、結局はまた悪臭が戻るという状況。他の部屋に移動を希望したところ、案内された部屋はどこもグレードダウンの部屋だったので、結局悪臭のバスルームは滞在中使用せずに我慢しました。五つ星ホテルの値段ですが、サービスは1つ星です。ガッカリな滞在でした。 »

« El servicio James, a Thomas a Sharon fueron grandiosos »

« Nice stay, very close to Hirafu Welcome area and ski resort, staff were nice gave us early check in however they did made a mistake telling us that check in is at 1pm when its actually 3pm. Our room has a private onsen facing Mt Yotei which is great »

« The Setsumon was in an excellent location - easy to walk almost anywhere in Hirafu. The apartment was huge and quite comfortable. The staff was very friendly. The only downside was a lack of their own transportation around town. »

« We loved the hotel location outside of the village, yet very easily accessible by free shuttle bus. The ski in ski out formula with ski rentals on the spot, and possibility to access other ski resorts. Quite small rooms with tiny prefab bathrooms, but super clean. Beds extemely comfortable. Very lovely, helpful staff, great breakfast and night buffets, and a lot of snow ! »

« 何度も泊まっています！ 快適な施設です！ 去年は思わなかったですが 今年は排水溝から匂いがあがってきているのか 洗面室付近が臭かったです 他はとても良いです！ »

« Great staff, very friendly and knowledgeable »

« The stay was great! The Villa Yin team have created a wonderful community for all travelers and skiers to enjoy the accommodations and the town of Niseko. Would return without question! »