2/10 – Ungenügend
Faith M.
24. Juli 2025
Verbesserungswürdig: Sauberkeit
MOLD SMOKE MILDEW
Do yourself a favor and don’t stay here. I walked in and walked immediately out and booked a hotel room. Reeked like smoke and mildew. They were clearly aware of this issue as there were humidifiers and air fresheners and buckets of mildew rid. Immediately upon arrival I called and notified the property management company. They told me they would get back to me in 2-4 hours. No call, I called again and asked for a refund they initially told me YES and that I’d receive the refund in 24-48 hours. Host canceled reservation (we were staying in a hotel). Never received the refund , called back and got told they changed their mind about the refund after further review. VRBO themselves told me to call my bank and file a charge back. My bank approved it. Bottom line this is a horrible money grab and they have no customer service. This house is a trap house. VRBO needs to remove off site.
Faith M.
Aufenthalt von 7 Nächten im Juli 2025