Thank you for the great rating.

Thank you for your review, see you next time, regards,

Hi Jayde. Thanks for the great feedback. We are pleased that you had a good stay.

Hi Sheila. Thanks for the fantastic feedback. We are thrilled that your kids had fun at the hot pools and that you were happy with your unit.

Hi Jessa.Thanks for the great score rating. We are so pleased that you enjoyed your time with us.

Hi Johanna. Thanks for the great score rating.

Hi Reiha. Thank you for the fantastic feedback.

Hi Shannon. We are thrilled that you so enjoyed your time with us. Thank you for the wonderful feedback.

Hi Natalie. Thank you for the fantastic score rating. We are sorry that you had an issue with the heat pump. If that happens again, please let the staff know so that they can check the settings for you.

Hi Timothy. Thank you for your feedback.

Hi Anthony. We sincerely apologise if you had issues and hope that you reported this at the time so that we could make amends. Thank you for your feedback.

Hi Richard. We are pleased that you could have a relaxing time away from the busyness of life. Thank you for your feedback.

Hi Samantha. Thank you so much for the fantastic rating score. We are so sorry that you could not find the remote for the heat pump. Thank you for your feedback.

Hi Caroline. Thanks for the great feedback. We are pleased that you enjoyed your stay.

Hi Hiroshi. Thank you for the positive feedback. We do apologise for any misunderstanding about the showers. All the showers are in working order, but you have to push a button for hot water before entering the shower.

Hi Gloria. Thank you for your feedback.

Hi. Thank you for the great feedback. We are so pleased that you were comfortable in your unit. Just a mention that we do have several recycling bins at various locations on the property.

Thank you for the fantastic rating score.

We are thrilled that you enjoyed your unit and view. We do apologise for any inconvenience caused by the renovations in the pool area. We look forward to providing you with a new and better swimming experience in the future. Thank you for your feedback.

Hi David. Thank you for the positive rating score.

Hi Ashneil. We are so pleased that you enjoyed your time with us. Thank you for your feedback.

Hi Chris. Thank you for the fantastic rating.

Hi Michael. The cleaners do not take lunch until after their shift. It appears that your unit had somehow been missed. We are truly sorry for this mistake, but are pleased that you were upgraded to a better unit. Thank you for your feedback.

Hi Janine. Thank you for your helpful feedback.

Hi Carol. Thank you for the great feedback. We are so pleased that you enjoyed your stay with us.

Hi Raveen. Thank you for the positive feedback.

Hi Antonia. Thanks for the great feedback. We are so pleased that you enjoyed your stay.

Thank you for the awesome rating.

Hi. Thanks for the great feedback. We are so pleased that you enjoyed your stay.

Hi Maria. We do apologise for any noise. Thank you for your helpful feedback.

Hi Peter. We are thrilled that you had such an enjoyable time with us. Thank you for the awesome feedback.

Hi Nicole. Thank you for your feedback. We do sincerely apologise for not contacting you immediately regarding the shirts you left behind.

Hi Lana. Thank you for your feedback.

Hi Kathleen. Thanks for the positive feedback.

Hi Damla. Thanks for the fantastic rating. We are so pleased that you enjoyed your stay.

Hi Bruno. Thank you for your positive response.

Hi Magdalena. Thanks for the awesome rating. We are thrilled that you enjoyed your time with us.

Hi Tiffany. We do supply powder sachets for the dishwashers, as well as instant and ground coffee, two kinds of teas, and hot chocolate. We do sincerely apologise if your unit was not serviced correctly and we hope that you reported this at the time, so that we could make amends. Thank you for your feedback.

Hi Michael. Thank you for the great feedback.

Hi Zoe. We are thrilled that you enjoyed your unit. Thank you for the fantastic feedback.

Hi Ken. We are so pleased that you enjoyed your time at DeBretts. Thanks for the helpful feedback.

Hi Darrell. We will pass your compliments on to our staff, thank you.

Hi Shirley. Thank you for the great feedback.

Hi Sabera. Thank you for the awesome feedback and thank you for choosing Taupo DeBretts.

Hi Robert. We do sincerely apologize and hope that you reported these issues at the time, so that we could make amends.

Hi Jay. We are truly sorry about your disappointing experience, on this visit. It appears that the cleaners somehow missed your villa. The person who drops off new towels is not the same person who cleans. We agree that the staff need to be more aware of who is placed next to whom; thank you for your helpful feedback. Our sincere apologies.

Hi John. We are so pleased that you like the spa. Thanks for your feedback.

Hi Allie. We are so pleased that your family enjoyed their stay. Thanks for the fantastic feedback.