This was a long-awaited trip with extended family. The day before arriving, we were informed that an HVAC appointment had been scheduled for our first day there. We were told that there was no way they could move the appointment. When they came, we were told it would take an hour. In reality, it was 2.5 hours and, when we checked to see if they were done, the technicians were surly and sassy. Nothing was broken that couldn't have waited until the house was vacant to address, so this was highly inappropriate and irritating. I think they were adding to the air system or something. Other than that, the place couldn't have been more wonderful for our group. Great spaces, fun and comfortable furnishings and the pool was perfect. The location was also just right - removed from hustle and bustle but a quick walk to beaches and amenities.