Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
To whom it may concern,I recently rented property number 2849SF from July 20 till July 27. I sent an email on July 25 while I was staying there, and never got a response. I believe that we should be refunded for the cleaning fee. When we arrived to the property, the house was not as clean as it should’ve been. We also had no Internet for two days because the line going from the house to the street was broken. We did contact the he did come and I believe he did send another cleaner, but they did not clean all the bathrooms. One bathroom had a stopped up sink filled with water. The other bathrooms had dirty tubs & showers. Some of the bathrooms had dirty Band-Aids in them. Most of the tubs had hair left in them. This is very unacceptable. We also had young children who were hoping to watch movies in the evening and we had no Internet for two days and the televisions didn’t work. This is also unacceptable, Cox cable did come and repair the line on Monday afternoon, and everything was working fine after that.The microwave door is broken the refrigerator freezes, and the freezer doesn’t freeze. We had to throw food out! The oven door doesn’t close properly, and it takes longer than usual to cook and bake food. There were light without light bulbs, not enough pillows, no blankets. My cousin went out and bought them. The toaster did not toast. The owner should be ashamed of themselves. I have been going to Sandbridge for 20 years now. We’ve always rented from Sandbridge Realty or Siebert Realty and they have been terrific. I never had an issue at all. Right now I can honestly say I don’t think I’ll ever rent from Ocean Sands again because this was very unacceptable. I’m hoping that this time somebody will answer my email and I also am requesting to be reimbursed for the cleaning fee because the home was not properly cleaned before we entered. I really don’t wanna leave a poor review on VRBO or your w