Great spot for families â the pool was great, and access to A-bay beach was lovely. The house was so much nicer than it appeared in the photos. The property company, however, was useless. There is no information about the resort in their information book, so I called to find out more details about what is available at the resort and where everything is. They recommended I try the book. Then told me they would text me back with more information - a half an hour later got a message with no useful info. For goodness sakes - please include a map of the resort!!
We really enjoyed spending Christmas in this unit. It was clean, well furnished and mostly well stocked. The beds were all very comfortable. For a family of five, we appreciated the five chairs on the lanai (rare). The view was lovely. Our only disappointments were that the ice maker wasnât working and that the beach supplies were seriously lacking. There was only ONE beach chair, two beach towels and one boogie board that wasnât broken. Weâve rented yearly in Kolea for 15 years and havenât ever had this problem. We left four new good quality boards so we hope new guests have fun! Overall we were happy and would return.
Very nice property, good views, reasonable pricing, gated community with walking distance/access to shopping, restaurants, beach, pool. Some toys in the condo (boogie board, fins for a child, or someone with normal sized feet). In the past 2 years they've replaced the washer/dryer (they're much faster and quieter now). We feel right at home when we visit this place (this is our 3rd visit).
From the moment we walked in & heard the Hawaiian music playing on the TV, we knew we had made the right choice. Great location. Easy walk to the beautiful pool, the fish ponds, & A-Bay. The sunsets were incredible! Absolutely loved our stay @ Kolea 14F.
The balcony provided a view of the ocean as we sipped our morning coffee and access to the pool and ocean are a very easy walk. While we did not have young children with us, we found boogie boards, sand buckets, fins, and a mask in the closet, so we can see how this condo would be ideal for a family, too. Everything was clean and, when we walked in, music was playing on the TV while the AC was running. Very nice touches! Grocery and other shopping is close by, but it is at resort pricing, so if you have a car, the drive to Waikoloa Village, 15 minutes inland, to the local KTA market is worth it. We would stay here again!
Great place but management company could be better
Loved the condo and the complex it was in. The accommodations were perfect for our family of 4 (2 adults and 2 kids). The location was perfect - walking distance to shops and restaurants and easy to get around to other areas of the island.
While the condo and complex were great we had a couple issues. The worst being that they shampooed the carpeting right before we got there and it was still terribly wet when we arrived, making the whole place smell like a wet dog. Unfortunately, there was no prior notice of this, nor did the management company acknowledge or help to deal with it and it smelled that way for days. The gas grill was also out of propane when we arrived and while they did replace the tank after we reached out, they never notified us that it was happening or when it would happen, so we had to follow up multiple times.
We would definitely stay here again but we were disappointed with the lack of communication by Grand Welcome.
Love Kolea .. but
2 dresser drawers fell out hit foot (no injury) when opened ... in master', 3rd was stuck ( took drawers out and left in closet). Evident this was not recently broken furniture but was never repaired, the runners were Äompletely worn. Icemaker did make ice but broken. Evident it was broken when we got there and not repaired. And towels and sheets .. we wash? What if residents prior to us only used rinse cycle? Will stay at Kolea again, but will not book thru same company.
Great location. Convenient access to beach. Close to restaurants and shops. The unit is located on the 3rd floor but there is an elevator. It is very clean and spacious. It had a nice terrace with a view where we ate breakfast everyday. Beds were comfy. Kitchen had most of the things we needed. Overall, a great place to stay for a family with kids.
We love the layout of the condo, the location, and the amenities provided. There's accessibility to the beach and a pool within a block's walking distance. It's extremely peaceful and clean. The grounds are kept immaculately groomed. Other guests are respectful.
We had five people and found this to be an excellent place to stay. The walk to the pool area (also excellent) is about a block and the beach is about a block beyond that. The condo is large and comfortable. Our fifth person had the couch hide-a-bed; no complaints, but the couch itself looked comfier. Be aware of 3 things: 1) Itâs hard to find the right building if you arrive in the dark. Thereâs good signage around, but itâs not lit well at night. 2) The covered parking for this unit runs parallel to the building. Thereâs another area that runs kind of perpendicular to the building, but thatâs for building 15, not 14. 3) Some rentals have a lot of staples (oil, salt, etc.) in the kitchen, but this one did not when we were there.
Overall, this was an amazing and convenient place to stay that provided us with a week of luxury.
We love staying in Kolea! It is a beautiful property! Unit 14F is actually very well appointed: everything we needed in kitchen, all appliances provided (nice blender & coffee maker) even little items like: seran wrap, foil, baggies, some spices and coffee filters. However when I asked Property Manager (prior to departure) what beach items the condo had available for our use (beach chairs, beach towels, umbrella, cooler etc) they replied to my email, âno, owner does not provide anything other than bath towels and a basic welcome kit of toilet paper, soap. If you require more you will need to bring your own.â This was quite disappointing as weâd never stayed in a Kolea condo that did not have such items full stocked and available for our use. So I rented items in advance and checked a bag with beach towels. . However, upon arrival ALL of those items were found right there in the condo closet/cupboard: 2 beach chairs, 1 umbrella, 2 boogie boards and 6 beach towels.So for those renting 14F, the owner HAS INDEED gone out of their way to make your stay comfortable both while in the condo and while enjoying the beautiful beaches. I recommend Property Manager make a quick visit to ALL their properties so they may provide accurate information to renters. We would definitely renter this unit again.
Enjoyed our stay and staff was super responsive. Not everything is checked to be working 100% but the things we contacted them about we're fixed quickly.
Such a beautiful location. Condo was better than described. Loved sitting out on the deck and eating breakfast while seeing the ocean. Easy short walk to pool and ocean. Pool area is beautiful and has a great covered area to just hang out I. Would definitely stay again!
Kolea is our favorite place to stay on the big island. Chill pool & hot tub. No crowds. Balconies with grills. Easy access to a nice beach. Proximity to restaurants and services.
This condo is nicely decorated, equipped and well maintained. The management company called to make sure everything was OK.
In the past we'd always stayed in 3BRs, which are 2 to a floor and have lots of exterior windows. This time, with only 2 of us, we booked a 2BR without thinking about how the buildings are arranged. As we learned, the two "interior" 2BR units (DEFGHJ) on each floor have no windows in the kitchen/living area except the pocket doors, and fewer bedroom windows.
Still a nice condo, but if windows are important to you find an exterior 2BR.
This is really a beautiful location. Nice view of the grounds with some teaser views of the beach/ocean. Quite and low key. Walking distance to beach and a great waterfront path that you can take for miles.
Beside possessing the important location, location, location criteria for real estate this Kolea property also provides the fantastic Anaehoomalu Bay in such close proximity along with it's magical sunsets, the amenities of neighboring Kings Shops and Queens Marketplace, Lava Lava and Ocean Beach Clubs, comfortable high end unit accommodations including covered parking with ample guest parking too!