Hôtel près de Water Street Music Hall, Rochester, Rochester

« The overall amenities were excellent, and I truly appreciated the quality of the stay. However, I was disappointed by the amount of waste at the breakfast buffet. Disposable plates and individually wrapped glasses, all ending up in the trash, feel out of step with today’s sustainability standards. This practice alone makes me question whether I would return. Thank you. »

« First off the lobby smelled amazing. The rooms were spacious, and there was on-site parking. Everyone we encountered was very friendly. There was a gentleman that worked the bar & café area in the evening; He was exceptionally nice and accommodating, one of the best parts of our visit. »

« La chambre est impeccable.. aussi le personnel.. merci »

« Bed sheets were not changed from the previous guest, I had to use the towels not to be on direct contact with them...and nobody responded to help me or even apologize....i have never seen that and I travel a lot »

« Hôtel bien localisé, près du stade mineur de baseball des Red Wings de Rochester. Malheureusement, le secteur de l'hôtel ne nous a pas inspiré confiance dès notre arrivée. L'hôtel en lui-même était parfait, très bon déjeuner pour le prix demandé! »

« Grande chambre avec cuisine, très propre. Quartier calme au bord de la Genesee River »

« accueil du personnel, propreté et confort de la chambre »

« Accueil chaleureux et grande chambre propre et moderne . Récemment rénové On y reviendra assurément »

« This may be an outlier experience. The room and facilities were good as is obviously the super convenient location next to ROC. However check in was quite slow as the desk had one person on her first day working solo many things went wrong. She was super nice, just having a very difficult time. The worst was when trying to shower at 5:30am prior to an early flight there was zero hot water. Not even luke warm. On checkout I informed the staff guy so others would not be so inconvenienced. He...

« Beautiful new hotel, very welcoming staff, except that the room was not clean a lot of dust on the fridge, table and shower not washing with germs. »

« Belle chambre propre avec un service rapide et efficace »

« Reservation pour 5 personnes Accueil ok Dans la chambre 4 couchages nous avons du faire le lit du canapé Poubelle cuisine pleine boite pizza et cannette soda vides dans le meuble Évidemment 4 serviettes Après remarque l accueil est venu vider la poubelle on s est occupe de la boîte pizza etc Ensuite nous sommes restés 3 jours hormis le premier où nous sommes arrivés le menage et la chambre n ont pas été fait Après le premier jour nous avons fait la remarque mais cela pour rien le...

« So great and comfy. Definitely coming back 💯 »

« Rooms are very nice and the location is good. There is no reception or anyone working onsite - all contact with hotel staff is by phone. »

« Beautiful! Nothing to say! »