2/10 – Ungenügend
Reina
Mit dem Partner gereist
8. Dez. 2025
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
we arrived and it took some time to finally get to talk to a person at the front desk to get to our room, once we revived our room assignment and got to the room we entered and the lock on the door was completely busted! It was falling off the wall… when we headed to the front desk to let them know they were not impressed and asked if we could just stay in the room with the broken lock!! after letting them know we would not do that they told us that was the only room they had and we were left standing there for a while while the scrambled to find something. eventually they found us a room with two twin beds when we originally booked a pet friendly room with a king bed. we got to out new room that was tiny with the two beds pressed against the window and the other wall. One of the twin beds had stains on the sheets so we were stuck both sleeping in the one twin bed pressed up against the wall. There was also mold in the shower. we booked for four nights and just left after two as they made no effort to fix our room situation.
Reina
Aufenthalt von 4 Nächten im November 2025
