2/10 Horrible
Helene
29 déc. 2025
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First of all nobody should be allowed to stay at this property. From the outside it is scary looking. And I wasn't even sure that I was at the right property upon pulling into the parking lot so I drove around the back and it looked like Armageddon… So unkempt… Debris everywhere apparently they are redoing the rooms but to leave the back of the building looking like that is unacceptable. Clean it up. Also when I went inside to let them know I had arrived and got my keys I inquired as to the cuisine of the on-site restaurant to which the attendant replied we don't have a restaurant… I was very upset about this because I booked the room based upon this factor. He asked if I wanted to see the manager and I said yes… The manager came out wearing a hoodie with sweatpants or jeans with stringy hair and looking not at all like management… She said well we used to have a restaurant I said well that does not help me at all. On the website it says that you have a restaurant… What kind of Manager doesn't update their website probably one who wears sweatpants to work. She was not accommodating at all I wanted to cancel but she told me I could only get my money back from Expedia since I booked it through a third-party. I was not happy about that as it was getting later in the day and I cannot drive at night so I didn't want to be wandering around looking for accommodations. The entire hotel is in a shambles except for the room which was updated and it was tolerable. However only two light
Helene
Séjour de 1 nuit en décembre 2025
