Checking in and communication were great with Laura. We had a few weather related incidents; water running thru the bathroom light/ ceiling on multiple occasions, leaking window in main bedroom, and no power for 6 hours. That was the fun of night one and day 3. The pond out back is great, but beware it has some sort of āgreen yuckā on it. It doesnāt appear to be algae, but it did stop us from swimming one day. They had 3 kayaks, a canoe, paddle board and a few noodles which were greatly used and loved. The water is quite clear, which was a bonus. The chalet itself has a very updated kitchen and both bathrooms (minus the water). We did leave a waffle maker there, as it didnāt have one. We felt that it was a necessity. - Be sure to bring a handheld mirror if you are needing it for the bathroom. There wasnāt one. Also, bring lighter fluid & move wood if itās going to rain. At our last chalet, the wood was kept in a cabinet. Here it was not & we didnāt think to look for the wood. So, besides being wet, we still couldnāt start a fire. - Beds were all comfortable, but bring extra pillows and blankets! We love to have throws/ blankets when in the living room or bedroom, but we couldnāt find any of those either. Cleanliness was ok. But needs some attention. Overall it is a nice unit, just needs some attention/ repairs! Location was great to the pool & Aspen Lake.