Ryokans à Zagarolo

« The room was clean and bed was comfortable, I loved the pool and the hotel is very pretty. I love the fact that there is slippers and bathrobes. What I didn't like is the morning buffet employees were rude and also room service was very slow. And pool close at 7:30. »

« Unacceptable experience for a 4-star hotel Very poor customer service from receptionists Gianfranco and Adrianna. The AC in my room was not working on a sunny day, making the room extremely hot and impossible to sleep in. Instead of helping, I was told to “write a formal request” because it was “not their job.” Gianfranco then shouted aggressively, said it was his last day, slammed his laptop shut, and walked away. Adrianna told me to leave. As a paying customer making a legitimate request, this...

« The hotel had clearly been renovated, with modern fixtures and design. Breakfast was a great addition. The rooms were very noisy at night, with multiple doors “slamming” in the hallway throughout the late night and early morning. It seemed oddly loud for a hotel that didn’t seem that busy. Also, the hotel advertised a free airport shuttle. However, we had to ask twice to set it up and it ended up being a taxi that then up charged us for not having cash when we got to the airport. This property...

« Vraiment incroyable Le petit déjeuner est un peu onéreux mais il vaut le coup ! Beaucoup de variété, de bons produits »

« Chambre propre, personnel à l'écoute. Il manque un peu d'espace dans la chambre »

« Les gens sont très sympathique »

« Belle chambre, bon café et drinks, personnel sympathique! Tres bien situé ! »

« Sublime : accueil très sympathique, sourire, efficacité, en particulier Paolo. Personnel vraiment très aimable, serviable, empathique. Suite magnifique, très fonctionnelle et très propre. Restaurant excellent. Navette tres pratique. »

« Hôtel bien situé, mais l’ascenseur est très peu fiable et fait un peu peur. Installations à améliorer (télévision fonctionne difficilement et porte de la salle de bain serrure difficile à ouvrir). Sinon personnel gentil, emplacement 10/10 et sécuritaire. Quelques petits bémols mais on a apprécié. »

« Le personnel très sympa et à l’écoute, emplacement parfait, belle chambre »