Java: Luxusurlaub

Actually the hotel seems to be focused on family offers. Due to this, the feeling of a 5 star Shangri - La Hotel does not come up. The staff try to do the best, but is too busy with handling the guests, so they might not have the time and spirit to live the indonesian politeness and hospitality we are know from other hotels in Jakarta.

Ein echtes Juwel in bester Lage von Jakarta! Besonders hervorzuheben ist die herzliche Gastfreundschaft des gesamten Teams, die den Aufenthalt so persönlich macht. Die Zimmer sind modern, sehr gepflegt und bieten eine wunderbare Ruheoase inmitten der quirligen Metropole. Mein absoluter Favorit war die exklusive Lounge mit ihrem erstklassigen, zuvorkommenden Service und die spektakuläre Poolbar auf dem Dach – der Blick über die glitzernde Skyline von Jakarta ist einfach unvergesslich.

The facilities have seen better days, but the pool area is unique in Jakarta.

Very nice reception at check in on arrival. Rooms are exactly as shown in the pictures. My room was on 10th floor. Breakfast has a good choise of food and covers all your needs. Minus points: Ordering the inhouse dinner a la carte took more than 1 hour to be delivered, and actually food was cold. Housekeeping did not work as expected, I did ask to make up the room in the afternoon at the receiption desk, comming back late evening room was still as I left it. All in all still good experience.

Exclusive and elegant hotel. Courteous and extremely polite staff. Very good breakfast buffet.

Actually the hotel seems to be focused on family offers. Due to this, the feeling of a 5 star Shangri - La Hotel does not come up. The staff try to do the best, but is too busy with handling the guests, so they might not have the time and spirit to live the indonesian politeness and hospitality we are know from other hotels in Jakarta.

Ein echtes Juwel in bester Lage von Jakarta! Besonders hervorzuheben ist die herzliche Gastfreundschaft des gesamten Teams, die den Aufenthalt so persönlich macht. Die Zimmer sind modern, sehr gepflegt und bieten eine wunderbare Ruheoase inmitten der quirligen Metropole. Mein absoluter Favorit war die exklusive Lounge mit ihrem erstklassigen, zuvorkommenden Service und die spektakuläre Poolbar auf dem Dach – der Blick über die glitzernde Skyline von Jakarta ist einfach unvergesslich.

The facilities have seen better days, but the pool area is unique in Jakarta.