Luxushotels Austin Nordwest

"I won’t be coming back. The Front desk was really nice and gave us a new room as we complained. The first room we stayed at was definitely not the cleanest. There were stains throughout the room, the telephone looked like it had not been cleaned in days, and we didn’t even use the hairdryer because it was so disgusting,probably also hasn’t been cleaned properly. The walls clearly need fresh paint, and the bathroom “door” isn’t even a real door. It looks like a closet door that you can’t fully close. The shower also looked and felt very crusty and stained. I honestly felt dirtier after using it. I definitely got some kind of bug bites from the bed. I also noticed that every door in the hallway has a slight gap because they don’t close properly. Most of the equipment in the gym was also out of order. We complained and they gave us a new room, the second room Looked a bit better but the shower was also stained in what we believed in rust. The bathroom door also didn’t closed!"

"In Zimmer 230 habe ich jede Bewegung der Person im Zimmer über mir mitbekommen. Es fühlte sich an, als würde die Decke vibrieren. Gleiches Bild im Fitnessstudio - auch dort konnte ich die Schritte im Zimmer drüber genau verfolgen. Wer seinen Schlaf braucht, sollte entweder auf ein Zimmer im 3. Stock bestehen oder sich ein anderes Hotel suchen. "