Palaces à Bal Harbour

« Grand hôtel à l'ambiance agréable et au mobilier typique des années 50 – sauf qu'il employait sans doute cinq fois plus de personnel à son apogée. Ceci dit, en cas de problème (toilettes bouchées !), intervention rapide. Superbe piscine et accès à la plage, même si le chemin de l'hôtel à la piscine est un vrai labyrinthe – à moins d'ignorer les panneaux « Baigneurs, veuillez utiliser l'ascenseur et la rampe d'accès à la piscine » et de traverser le hall en maillot de bain et tongs. Arrêts de bus...

« Bleach odor was over-powering and gave us a headache!!Check-in process was not communicated via VRBO app as promised which required me to contact them via multiple phone calls and emails, creating undue stress. (Truly not a VRBO rental :/ )Non-early check-in (1 hour would’ve been nice), which a hotel would’ve allowed, and this place was more like a long-stay hotel, not a VRBO. One staffer said “yes” to our room being ready, then retracted the offer.What’sApp preferred communication method but...

« Booked the room via VRBO; so our room would be cleaned if we paid another fee, as well as a decent parking fee, and a resort fee on the way out. And it was barely stocked - two plates two spoons etc. The check in process was a nightmare via email texts and calls. Despite multiple attempts, I ended up standing at the door for 30 minutes waiting for help as the front desk was empty. The attendant returned and was so rude to my colleague she was nearly in tears. Great location except beach is...

« Everything was perfect »

« Nice unit on ground floor with beautiful view of the waterway. »