Hotel Baños de Agua Santa

« Clean Room »

« Clean , nice staff , delicious food »

« The staff, the breakfast and entire food was perfecto, the room was ean and good view of the mountains and cloud forests. The whole experience was EPIC »

« Hotel très agréable dans le quartier historique de Cuenca. Personnel agréable et rendant service. »

« Everything was perfect ! Maria »

« L'hôtel est bien équipe mais le prix a changé au moment du paiement même si le premier nuit ils ont fait le transaction avec la CB est après dans la réception ils dissent qu'ils ont le droit de faire un autre facture pour les impôts en disant que le prix dans la App n'est pas le total »

« Le Sangay est l’hotel emblematique de Baños.La quasi absence de touristes rend la situation difficile ce qui fait que certains clients paient beaucoup moins cher que le prix d’Expedia…cela est visible comme le nez au milieu d’un visage c’est totalement frustrant.En corolaire le petit déjeuner est celui d’un hôtel bon marché.Le spa est minuscule,quant à la piscine l’eau n’est plus chauffée et est est mal nettoyée. »

« We had an excellent stay at this hotel and I highly recommend it! Beyond the comfort of the place, we experienced something truly special on a human level. The hotel manager is an incredible person — always attentive, available, kind, and welcoming. He took care of everything to make our stay perfect, organizing all our excursions so we didn’t have to worry about a thing. The hotel’s location is ideal: right across from a river, with stunning views of the mountains and lush greenery. Breakfast...

« Habitaciones confortables y organizadas. Excelente limpieza. El desayuno incluido estuvo muy bueno, así como también la atención del personal, muy atentos. El espacio para parqueos de vehículos es bastante estrecho, y suele ser limitado en cantidad. Se recomienda asígnar los espacios de parqueos de acuerdo con el orden de llegada de los huéspedes. Una de las noches, salimos a cenar y cuando retornamos al hotel el guardia nos dijo que no había espacio para el vehículo y que tenía que ir a dejarlo...

« Rocio was such a great host. Made us feel very welcome and was always available for whatever we needed. Offering us coffee and free laundry service were very generous gestures we really appreciated. The views from our room were spectacular. This is a family run business and their attention to detail really shows. We can’t wait to return to this oasis in the mountains. »

« The breakfast menu was excellent. The waterfall view from the room was wonderful. It was also close enough to the waterfall to hear it. It makes sleeping pleasant. The bed was also very comfortable. »

« Realmente comoda, comfortable, seguro , con su parqueo ,la atención del cliente joven Colombiano y señor Venezolano me recomendaron exelente lugares ,muy amables en su atención y ayuda, el desayuno estubo extremadamente delicioso , volveria siempre y lo recomiendo 👏👏👏👏 »

« Family owned. Well located. Clean and very reasonable price. Andre was helpful and accommodating. Would highly recommend. »

« El baño pésimo, el desayuno no es tan bueno, sin fruta »

« Location is really good if you don’t mind not having pool and other amenities. »

« Very convenient location, just 2 blocks from the bus terminal and the main square. Walking distance to everything in Baños.The room was nice and well equipped. They have a very large terrace on the roof. The owner is also a tour guife so he can arrange rafting and other tours, they also have bicycles to rend. The family who takes care of this hotel is super nice. I got bitten by a dog in Baños and they took me to the nearby hospital and waited for me to be treated. A very big thanks! »

« Excelente hotel con una vista inmejorable, el personal muy atento y amable con todo. El desayuno muy sabroso y fresco, si regreso a baños, iré a este mismo hotel. »

« Excelente servicio recomendado al 1000 por 1000 »