Châteaux à Batam

« The pool area is quite narrow. To make things worse, smoking was allowed anywhere. It could also be no one was enforcing no smoking at the poolside. I was with my kids and we have to keep moving to different parts of the pool to avoid 2nd hand smokes. »

« Médiocre à tous point de vue. Hôtel en perdition. »

« Hôtel très agréable, Belles prestations. La responsable du front office est très efficace. Ce qui grandement contribué à la réussite de mon séjpur »

« Super Service! »

« Despite being a hotel that is quite old, we appreciate that the room was renovated to a modern look and we like the beddings and stuff. However the bathroom was a let down because sewage odour kept escaping through the floor traps. To cover the smell, the housekeeping use urinal mat, commonly used in public men's toilet urinals, as deodoriser, making not only the bathroom but the whole room (in fact the whole floor) to smell like public toilet. »

« Séjour en couple très sympathique, panel d’activités, nombreuses et variées, belle piscine, personnel, très sympathique et réactif. »

« Personnel attentionné mais l'hôtel aurait besoin d'une cure de rajeunissement. »