Hôtel près de Benedict Lake, Genoa City, Genoa City

« While early clean there was hair on the bathroom floor when I arrived. »

« Rooms are clean - we stayed there for a wedding - it is really annoying how they raise the prices especially so much - I paid $500 for a room- thats doubled the price it should be for no additional services - also requested early check in due to needing to get to the wedding by 3- they replied it would be put on our account - we got there at 215 and were told our room wasnt ready - annoying won't probably stay there again »

« We had a wonderful stay at this charming cottage in Lake Geneva while celebrating our 15-year wedding anniversary. The location was absolutely perfect—close to everything we wanted to do while still feeling peaceful and relaxing. The cottage was exactly as pictured and described, which made us feel right at home from the moment we arrived. The complimentary bottle of wine was a thoughtful touch and a great way to start our anniversary getaway. We also appreciated the daily breakfast, which...

« There were a few issues with our room and I spoke with the GM Stephanie about them. One involved the couch that smelled funky, another was some stains in the carpet and double checking the bathroom for a few stains. She said they would be steam cleaning the room and she would personally check the bathroom cleanliness. The only other issue we had was parking or lack there of especially late at night. Quite a few people had to park on the lawn. »

« Sam and staff were beyond accommodating and amazing! Highly recommend this resort! »

« Je revenais pour la troisième fois, l'hôtel est toujours très bien, situé et les chambres confortables si ce n'était le bruit assourdissant de la climatisation qu'il est impossible d'arrêter ! C 'est la première fois que je suis confronté ici à ce problème, je me suis renseigné à l'accueil qui m'a confirmé qu'il n'était pas possible de suspendre la climatisation. Ca plus l'absence de petit déjeuner ont raison de ma fidélité au GENEVA INN .... »

« Walking distance to restaurants,shopping and the beach »

« Friendly staff. Outdoor pool area was very nice. Views from room were amazing. »

« The staff were incredibly good. Anything you need... Just call the front desk and it will be at your door within a few minutes. I thought the price was a bit steep but the stay was very good 👍 »

« The staff couldn’t have been nicer! Our suite exceeded our expectations. We were celebrating our 30 year anniversary and they put a sign congratulating us on the wall of the elevator! One of many special touches. The lobby offered refreshing specialty iced tea drinks as well as water, coffee and hot chocolate. There was even complementary chicken noodle soup and chocolate chip cookies. The breakfasts were great. Hot good food that was a perfect way to start each day. The location was ideal. We...

« The amenities and size of the rooms were wonderful. The photos of the rooms were misleading. The water park is an additional fee, but it’s the main photo for the whole hotel? Bait and switch. The floors in the room and generally on the property were dirty. Elevator was gross. Beds were comfortable. The staff at the Grand Geneva were helpful, but you are not a Grand Geneva guest, you are a Holiday Inn guest and they are not connected. No Holiday Inn staff on site. »

« Accueil au top. Lieu magnifique. Petit déjeuner super. Un lieu où nous aimerions revenir plus longtemps ! »

« A little disappointed about their breakfast. »

« Le personnel était tres accueillant et disponible. La propreté etait bonne sans pouvoir dire excellente. Unnpetit lifting ne nuirait pas... »

« Is is improving. I am staying in a nicer grade of room. The location is better than an other hotel I tried on the far side of the lake. Heavy trash around the hotel was cleaned up. Internet slightly improved. They do need to use diffrent channels on the WI fi broadcasts. Right now they are all in a center channel and are competing against each other. I would stay there again. »

« Personnel très gentil et souriant La vue est exceptionnelle mais il est difficile de profiter du calme car la climatisation est très bruyante sur le balcon. Nous avons été réveillé dès le lever du soleil à 17h30 car il n'y a ni volet ni rideau occultant au niveau de la fenêtre du toit. Il faut privilégier une chambre au rez de chaussée. La chambre est confortable mais la moquette mériterait d'être rénovée. »

« Staff did a good job. Room was unsatisfactory, window shade needed a strong man to operate. Pull curtain fell off the rod when closed. No microwave. No cabinet under the awful large TV. No art work. Would not recommend this hotel to any friends or family. Did not have a free continental breakfast and charged another $30 in resort charges………for What???? »