Hat Hilton Tulum Riviera Maya All-Inclusive Resort einen Pool?

Ja, diese Unterkunft verfügt über 8 Außenpools und ein Kinderbecken.

Ist Hilton Tulum Riviera Maya All-Inclusive Resort haustierfreundlich?

Nein, in der Unterkunft sind nur Assistenztiere willkommen.

Wie viel kostet das Parken bei Hilton Tulum Riviera Maya All-Inclusive Resort?

In dieser Unterkunft kostenlos verfügbar: Parkservice.

Wann ist der Check-in bei Hilton Tulum Riviera Maya All-Inclusive Resort?

Der Check-in ist zu folgenden Zeiten möglich: 15:00 Uhr–jederzeit.

Bietet Hilton Tulum Riviera Maya All-Inclusive Resort einen All-inclusive-Service an?

Ja, es handelt sich um eine All-inclusive-Unterkunft. Alle Speisen und Getränke sind inbegriffen.

Wo befindet sich Hilton Tulum Riviera Maya All-Inclusive Resort?

Diese Unterkunft liegt am Strand und ist dank der hervorragenden Lage (Tulum) nur 5 km entfernt von: Riviera Maya Golfklub, Strand Xcacel und Xcacelito Beach. Ebenfalls nur bis zu 5 km entfernt: Aktun Chen (Höhle) und Schutzgebiet Xcacel-Xcacelito.

Hilton Tulum Riviera Maya All-Inclusive Resort Bewertungen, Angebote & Fotos 2026

8/10 – Gut

Franz-Josef

Mit der Familie gereist

10. Jan. 2026

Gut: Sauberkeit und Zustand der Unterkunft

Sehr schönes Frühstück mit Blick auf das Meer. Sehr schöner Eingangsbereich

Aufenthalt von 2 Nächten im Dezember 2025

10/10 – Hervorragend

Nitin

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist

13. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

We had great experience

Aufenthalt von 5 Nächten im Dezember 2025

6/10 – Okay

Sean

Mit der Familie gereist

12. Jan. 2026

Gut: Sauberkeit und Zustand der Unterkunft

Positives...The property is beautiful. The staff is very friendly and attentive. Negatives... There is a long beach but very limited chairs and umbrellas. Needing to reserve a chair before 7 am every morning is not luxury. I don't expect a lot of the food at an all-inclusive, but it was sub-par at the restaurants. Buffet was decent.

Aufenthalt von 6 Nächten im Dezember 2025

10/10 – Hervorragend

Andres

Mit dem Partner gereist

12. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Staff is very friendly! Service was amazing. Made connections and will definitely come back again

Aufenthalt von 5 Nächten im Januar 2026

2/10 – Ungenügend

Esha

11. Jan. 2026

This is a terrible property do not stay here. The pools are overcrowded, the drinks are watered down. All the seats at the pool are taken by guests early in the day with towels. Staff did nothing to help with this. Lastly the front desk and staff are very rude and unhelpful.

Aufenthalt von 4 Nächten im Dezember 2025

10/10 – Hervorragend

Juan

Mit dem Partner gereist

10. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Increíble experiencia. Realicé un upgrade an Enclave y tuve atención personalizada, mejores amenidades, un check in más cómodo y en general una atención impecable.

Aufenthalt von 4 Nächten im Januar 2026

8/10 – Gut

Olga

9. Jan. 2026

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

Aufenthalt von 6 Nächten im Dezember 2025

10/10 – Hervorragend

Luis

Mit dem Partner gereist

9. Jan. 2026

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

I love the hotel. The staff was always friendly. The only thing I didn't was that they close the bar at 12:00am on Saturday in a resort. I have not ever seen that and not having a Disco it makes worst.

Aufenthalt von 3 Nächten im Januar 2026

4/10 – Schlecht

Roxanne

Mit dem Partner gereist

6. Jan. 2026

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft

The food was mediocre, gross with no flavor. The room service was ok, the rooms were clean , at times i had to contact guest services to request my room to be cleaned. The description of this resort is not what it's explained on the website and the lounge chairs were extremely limited. I will not go or recommend this resort

Aufenthalt von 7 Nächten im Dezember 2025

4/10 – Schlecht

Christina Jasodra

Mit der Familie gereist

6. Jan. 2026

Gut: Zustand der Unterkunft

All the above, we arrived and paid for a connecting room they claimed the rooms were close together and had to wait for them to figure out that. The concierge gave very misleading information regarding dinner reservations and was rude her final answer was well it is high season you can order room service. I understand it’s high season but my stay was at peak season pricing as well. Day two of our stay I left a tip for the rooms to be cleaned not but they only cleaned one of the two. This was the same for the next 4 days. I asked to speak to a mod 2 times and that never happened. In addition they kept leaving only 6 towels when our group was 7. Restaurants that we had reservations at did not honor the reservation times with the Japanese restaurant seating us 1 hour after hour time as well as Mexcal. Both restaurants upon seating rushed us. I went to the lobby to ask what activities they had for New Year’s Eve. They were not sure and went to find out. While waiting a socket in the floor began to smoke and shot up flames the front desk seemed unconcerned. Finally the resort for New Year’s Eve did not have a family friendly event the entire main space was blocked off and used for a tequila tasting. The small areas to the sides had a few other activities but once again the area was very small and crowded due to the dominate space reserved and roped off. Over all the experience was poor at best. Was very disappointing.

Aufenthalt von 7 Nächten im Dezember 2025

10/10 – Hervorragend

Erick Alexis

Mit der Familie und kleinen Kindern gereist

6. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Great place clean rooms, good amenities and friendly staff

Aufenthalt von 5 Nächten im Dezember 2025

4/10 – Schlecht

Suran

Mit der Familie und kleinen Kindern gereist

6. Jan. 2026

Gut: Sauberkeit und Zustand der Unterkunft

Verbesserungswürdig: Ausstattung

The hotel overall is very poorly staffed. There were many times when at the buffet a section (e.g. chilaquiles station) wasn't staffed at all or there was one person staffing the bar for an entire pool. The service also overall was terrible with staff looking overwhelmed. It took over an hour and half to just get chips and guac to our cabana. We went for NYE weekend for 5 nights and we could only get reservations for 2 nights. This was initially understandable as they said the hotel was fully booked but when we got to the restaurants they were maybe at 30% capacity our whole seating?? When asking for anything like still water, we had to ask several times and several times we just gave up and ate our meal without water. Finally, the food was actually terrible. At the Asian restaurant, the tuna tataki was almost neon pink and inedible. At the buffet, there really aren't a lot if any toddler friendly options and it was like pulling teeth getting french fries at the buffet when they were available on the room service, and beach menus. Overall, very disappointing especially for NYE weekend. We will not be back

Aufenthalt von 5 Nächten im Dezember 2025

8/10 – Gut

Darren

Mit dem Partner gereist

5. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

The resort was good the booking agency Expedia was not.

Aufenthalt von 11 Nächten im Dezember 2025

8/10 – Gut

Carolyn

Mit der Familie gereist

5. Jan. 2026

Hotel is beautiful and view was terrific. Hotel was at capacity for New Years and due to this reservations for dining were nearly impossible and cleanliness and attentive service suffered. That said, when you were able to find help, staff was friendly. Also wish there were more structured activities (game room or poolside fun) for the full family outside of kid/teen club. Location was great - easy drive (cab ride) to many adventure and scenic activities.

Aufenthalt von 4 Nächten im Dezember 2025

6/10 – Okay

Neal L

Mit dem Partner gereist

5. Jan. 2026

Gut: Ausstattung

The cleaning staff did not clean the rooms daily in a reasonable time frame.Would come back to the room at 4-5 pm and room still had not been cleaned.

Aufenthalt von 5 Nächten im Dezember 2025

10/10 – Hervorragend

Rustee

Mit dem Partner gereist

5. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Only spent one night, so didn’t get to see everything, and only got to eat at the buffet. Very pleasant experience. Room was extremely comfortable.

Aufenthalt von 1 Nacht im Januar 2026

6/10 – Okay

Alicia

Mit dem Partner gereist

5. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

The food was okay but not amazing, I had such difficulty getting a reservation for the nicer restaurants. When we were seating to eat it took over 30 minutes at times to even get an initial drink order. The staff was amazing and kind.

Aufenthalt von 3 Nächten im Januar 2026

10/10 – Hervorragend

Maria

Mit der Familie gereist

4. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

we loved it except for the pool chairs that are never monitored and you have to get up at 0600 just to find a chair.

Aufenthalt von 5 Nächten im Dezember 2025

6/10 – Okay

Roseanne

Mit der Familie gereist

4. Jan. 2026

Gut: Sauberkeit und Zustand der Unterkunft

So much can be improved- food, service, communication of events.

Aufenthalt von 7 Nächten im Dezember 2025

10/10 – Hervorragend

Vladimir, San Francisco

Mit der Familie gereist

4. Jan. 2026

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

We recently spent 5 wonderful days on a family vacation at this resort, and overall, it was an excellent experience that I would highly recommend to other families. The hotel itself was outstanding – clean, spacious, and well-maintained with beautiful facilities that kept everyone in our group happy, from the kids to the adults. The rooms were comfortable, and the on-site amenities (pool, restaurants, and kids' activities) were perfect for a relaxing yet fun family trip. What really stood out was the staff. They were incredibly nice, friendly, and attentive throughout our stay. From the front desk to the housekeeping and restaurant teams, everyone went out of their way to make us feel welcome and ensure we had everything we needed. Their warm service truly elevated the entire vacation. The only minor issue we encountered was a shortage of beach loungers (couches). On a couple of busier days, it was a bit challenging to find available spots by the beach, which was a small frustration after such a perfect setup otherwise. Despite that one small drawback, our overall experience was excellent. We left feeling refreshed and already talking about returning. Great value for a memorable family holiday!.

Aufenthalt von 5 Nächten im Dezember 2025

2/10 – Ungenügend

Eugenia, Mason

Mit der Familie gereist

4. Jan. 2026

Gut: Sauberkeit

This is very difficult for me because I know ho lucky we are to be in a paradise like Tulum but the Hilton system was very flawed. You cannot make reservations in restaurants ahead of your trip and when we got there there were no reservations available! After much negotiating and calling they gave us one restaurant reservation on our last day at 9 pm! The chair situation in the beach was the typical in resorts, we had to get up at 6 to “reserve” ie put property in a chair in order to be able to sit by the ocean, at this point many hotels have other options, so we end up eating buffets sitting in the towel on the sand, which is not a match for the amount of money you pay. It’s not the workers fault but the Hilton company, just not a good experience as no one can give you answers or options. Workers, especially cleaning personal , were kind and extremely well done in their job.

Aufenthalt von 3 Nächten im Dezember 2025

10/10 – Hervorragend

Parin bimal

4. Jan. 2026

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

It was family friendly and nice property.

Aufenthalt von 5 Nächten im Dezember 2025

10/10 – Hervorragend

Luis Manuel

Mit der Familie gereist

3. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

La habitación amplia, cómoda, limpia, el hotel impecable, la comida bastante buena muy rica, lo único que no recomiendo son los restaurantes de especialidades, el servicio bastante bueno.

Aufenthalt von 7 Nächten im Dezember 2025

8/10 – Gut

Nebu

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist

3. Jan. 2026

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Lovely resort perfect for a family stay with stunning views of the sea. Great facilities provided and we were given an upgrade to 'enclave' which gave us access to great cocktails at the enclave lounge. Staff were friendly and helpful mostly. Overall excellent facilities centred around family and amazing setting with a great private beach for the resort. Nice clean spacious rooms with a great rain shower. Things that could be improved - though we were given the upgrade with enclave access we were not told this at check-in so we only came to find out on day 3 of our stay by chance. The only area where we felt the staff were not as friendly was in cocomar restaurant which was supposed to be the more premium 'enclave' area and we therefore only used this area once. Similarly the jacuzzi area in the enclave area was also not working during the entire period of our stay. Room service and tidying was happening quite late on in the day, often at 5-6pm at which point it would be difficult as we were often giving kids showers and getting ready for dinner. The kids club was well equipped and the staff were very caring. There however could be better activities for the kids utilising outside and inside areas in a more active way such as sports for the slightly older kids. Overall an enjoyable stay however there are a few areas where the experience could be improved. Thank you once again for the stay

Aufenthalt von 6 Nächten im Dezember 2025

8/10 – Gut

Pauline Narine

Mit der Familie und kleinen Kindern gereist

2. Jan. 2026

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

Property is too big and going back and forth from room to restaurants/ main areas were a nightmare specially with a baby. Shuttles weren’t adequate enough. Rooms were clean, views were great, service was great as well. Food was okay, not the best. Location is good if you’re planning on staying in the hotel. If you wanna see around, it’s not the best place.

Aufenthalt von 5 Nächten im Dezember 2025

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