Städtereisen Chacmuchuch

We had a wonderful stay at GR Solaris Cancun! One of the things that stood out to us the most was how clean and well-maintained the entire resort was. The bathrooms throughout the resort were exceptionally clean and were constantly being checked and maintained. The staff was extremely friendly, helpful, and welcoming. Everyone we encountered was willing to assist and made us feel comfortable throughout our stay. The restaurants were also nice, clean, and well-maintained, and we enjoyed the variety of food options available. A special shout-out to the housekeeping staff—they did a fantastic job! Our room was cleaned beautifully every day, and they kept our refrigerator stocked, which was such a nice convenience. Overall, we were very pleased with our experience at GR Solaris Cancun. The cleanliness, wonderful staff, and excellent housekeeping really made our stay enjoyable. We would definitely consider staying here again! 🌴☀️🏖️ Outstanding staff: Claudia G. Marketing one. Sebastian Roger Caesar salad. Market Latoria H from Ohio.

We stayed 7 days / 6 nights at AVA Resort Cancun. Overall, the stay was okay, but we would not return. The resort felt too crowded for our preference—you need to enjoy large, busy, high-traffic environments to fully appreciate it. Hotel was very clean and nice/new. There were several downsides. The pools and some activities like volleyball on the beach closed quite early. Finding a sun lounger was difficult unless you paid extra to upgrade, and even then, reserving a Bali bed required walking all the way back to the lobby. Beach seating was also limited, with very few loungers and umbrellas available. The resort is directly under a flight path, with airplanes passing overhead roughly every 5-10 minutes, which can be quite disruptive. Upon arrival, there was no clear introduction or explanation of how the resort works. When we asked for information, we were instead directed into a lengthy (around 2-hour) timeshare sales presentation. Service could be slow at times—we waited about 20 minutes for simple items like tacos, and it was often difficult to book restaurants or even get drinks at the bar. The resort also felt quite loud and overcrowded throughout the day. The water slides are noticeably smaller than they appear in promotional photo on expedia. Additionally, some staff seemed overworked, which occasionally affected the quality of interactions. In summary, while the resort has potential, the overcrowding, noise, and organization issues made it less enjoyable for us.

Das Essen war fürchterlich und die Klimaanlage im Zimmer nicht einstellbar. Obwohl wir die Temperatur erhöht hatten blieb das Zimmer ein Kühlschrank. Dir Pools waren gut! Für eine Nacht ok, aber trotzdem nicht wieder.