Hotel Eden Roc

« Me and my daughter had a very good experience at the Volcano Forest Inn. It is literally at 5 minute drive of the entrance of the Volcano National Park. Which allow us to visit the volcano easily. The rooms was pretty big, confortable and clean. The communication with the owner and our arrival was easy. We were warned by email that the weather could be chilly because of the rain forest. We were ok, but everyone should be aware that it was about 12 to 15 Celsius early mourning. Also there is...

« This is a wonderful place to stay in Puna. It is in the heart of the area and they regularly host events, which can be fun to attend. They have a cafe at the reception area with some healthy food options, mostly pre-made. »

« We thoroughly enjoyed our stay here. It was our first experience at a place where clothing was optional. The staff made us feel completely at ease. We slept very well at night to the gentle sounds of rain and the small creatures trilling outside. We encourage anyone to try this place. »

« A mon arrivée j'avais précisé que la note avait été réglée, pour payer les éventuels repas ou petits déjeuners, j'ai laissé l'empreinte de ma carte de crédit. Le lendemain de mon arrivée le montant du séjour a été à nouveau prélevé. J'ai eu des frais et le montant prélevé n'a pas été totalement remboursé... Très désagréable d'autant plus que le budget est à respecter. Difficile à trouver peu d'indications, faut avoir un gps et encore !!!! »

« J’avais peur en réservant cet hôtel , je n’étais pas certaine de mon choix et finalement j’ai beaucoup aimer . Gym très complet , suite bord de mer propre et avec une superbe vue , le site entourant l’hôtel es agréable à explorer idéale pour les balade ! Seule bémols la bouffe , beurk !!! »

« I understand this was an eco lodge. However, there is no air and little cross breeze. Our bed was broken, there were not enough towels (only 3 for 5 people), we were encouraged to shower by turning the water off while we used soap, the pots and pans were so dirty that some could not be cleaned. The worst was that the staff was unprofessional. They did not communicate effectively, they were dismissive about simple requests (like "how to check in") and once we did check in we NEVER heard from...

« Super hotel »

« Nice clean place and some activity where walkable from that location like kaumana caves »

« No restroom »

« Beautiful place »

« Absolutely lovely property at the very top of a hill overlooking Hilo waterfront. The owners are very friendly and helpful if you need them. Otherwise, you never know they’re there. Perfect get away. Close to everything. »

« chambre trais sale , a/c extremement bruyant »