Upon arrival, our unit had not been cleaned. There was a mixup with the cleaning company or something of that nature. At first, the host gave me the runaround telling me that we had added a day to our stay at the beginning of the week and they didn’t have that down and then they told me that I checked in an hour early implying I didn’t allow enough time to have it cleaned. Both of these were not true. After numerous screenshots of emails, they finally admitted it was their fault. The last thing you want to do when arriving on vacation in the first 45 minutes is stripping beds, vacuuming, and doing dishes. After a little pressure, they tried to make it right. The communication on that could’ve been better as there was still some confusion on what they were doing to make it right. But in the end, we got our cleaning fee returned to us. We really enjoyed this condo. We’ve been to Gulf Shores numerous summers, and this was one of our favorite units. Very large and really great location and view. The only negative was the elevators quit one evening, but they did get fixed rather quickly. The other negative was the master bathroom’s baseboard was missing and floor was rotting in that location. It did not bother us, but I could see how some guests would complain. Overall we would stay here again in a heartbeat!