2/10
Terrible stay.. On arriving on Sat 4pm check in there was NO AC on bottom level. Then we discovered NO working refrigerator. A call was placed to management Sunday morning telling about problems. We had two different people come out to try to fix refrigerator… Nothing helped. Later that day we had a AC person telling us it won’t work. All the while it’s 84 degrees in the house. Management said nothing else was available & NO full refund was offered. We had to find another house with a different company. The Owner was aware of problems in his house & because it’s For Sale he didn’t want to fix anything!! This was a TERRIBLE experience & Sunset should be ashamed for letting this happen. I hope the future bookings see this review in time before they go through what we did.
Chris W.
Aufenthalt von 2 Nächten im Juni 2025