2/10 – Ungenügend
Justin
6. Mai 2024
Verbesserungswürdig: Zustand der Unterkunft
Beware - BAIT & SWITCH with no support from the property. Property took the view room I specifically booked out of service to do elective maintenance, which happens, I understand, but instead of putting my in a comparable room they instead put me in a lower-level room that looked out at a service area with all the noise, etc that comes with it (trucks beeping all night for example). No one will answer the phone on property and visits to the front desk are handled by front desk staff going back and forth to the back to speak to a manager who just doesn't care as he won't come out to help (I'm not allowed to give his name in the review) but front desk constantly insists that he is busy or out and will call you later but it's now been 6 days since I was first promised a call and still nothing...