2/10 – Ungenügend
Carol M.
18. März 2024
Verbesserungswürdig: Sauberkeit
So disappointed
Unfortunately we had a very dissapointing stay. We took a chance booking a home with no reviews and paid for it. Before we could even bring the suitcases inside, I had to start cleaning. Our flight was delayed and the last thing I wanted to do was clean at 10pm, but we were greeted with dead bugs everywhere. Obviously no one had been in to inspect the home in a while. So out came the vacuum and I proceeded to vacuum a three story home. Then came the greasy handprints all over the cabinets. At that point I loaded the dishwasher with the silverware and dishes because I didn't trust how clean things were. Next it was time for the four of us to shower, but there was no hot water. We all had to take cold showers. I called the management company multiple times and no one answered. Since we were cold from our showers I pulled out the extra blankets. They were used and filthy. Oh, and I can't forget that not one towel bar in any of the bathrooms was properly installed. Every bar came crashing to the ground when we tried to use it. After multiple calls and texts messages the following day, I was stuck at the house waiting for a tech. The first tech said the water heater was broken. They wouldn't move us until a second tech informed us that the water heater was too small for four people to shower. They still wouldn't move us. An entire day of my vacation lost and a week of luke warm showers limited to about 7 minutes per person. This was not the carefree vacation we paid for. Stay Away
Carol M.
Aufenthalt von 7 Nächten im März 2024