2/10 – Ungenügend
Sarah W.
4. Apr. 2025
Verbesserungswürdig: Sauberkeit
Horrendous
Property is in severe disrepair. Management is extremely negligent. Our party wishes we never booked here. They have falsely advertised the bed situation. Their response was “they adjusted the bedroom configurations And that this did not impact the occupancy of the space.” Very frustrating to purchase what was advertised, then to show up and everything is switched around and incorrect. They are claiming the bed sizes are accurate, they are not. We measured the sizes of the beds ourselves after one person in our party fell out of a “queen” sized bed one night. Turns out it’s a Full. This is false advertising was an enormous detriment to our stay.The listing states:1 king in a master1 queen in a masterThe 4 side rooms were queensThe ACTUAL layout is:1 king in a master1 full/double in a master1 queen in a side room3 side rooms were full/doublesIn addition to the bed situation, there were MANY items of disrepair. Numerous outlets not functioning, doors not latching, doors not locking, holes in walls, front door lock is broken, one chandelier didn’t work, blinds broken and jagged and hanging, screen doors with gaping holes, many stains all over walls/pillows/bedspreads/pillows/couches/etc, coffee pot covered in paint, house was a freezing 58 degrees for our arrival at night in the winter. This was the most horrendous property we’ve ever rented. Management said they didn’t believe compensation was appropriate. Renter Beware!
Sarah W.
Aufenthalt von 6 Nächten im Februar 2025