2/10 – Ungenügend
Brian
Geschäftlich gereist
13. Mai 2024
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
This property is average. We stayed there for work. I brought my Team to Montgomery for training and decided to stay in Middletown because of all the restaurants and shops. Everything was nice until the last morning. The clerk, who is extremely rude, accused my entire Team of doing something that just wasn’t true. Now, we are proud to live with the “Extreme Ownership” mentality. If we do something, WE WILL OWN IT! This woman apparently came into the hotel to work a 1/2 hour to hour prior to us returning to the hotel our final evening. Now, either she missed it, or it happened after she arrived, but someone got sick on the stairs by the side entrance. Well the next morning she accused a couple of my Teammates of doing this. She said she “had it all on video” well, that would have needed to be edited because it wasn’t us.
You know, I could give half a damn about something so childish. Then she proceeded to throw one of my Team out of the hotel.(We were checking out anyway) But her attitude, along with the was she treated myself and the rest of my Team was unacceptable. The manager got involved. She seemed to have a much better head on her shoulders. I told her if she could show me anyone on my Team acting inappropriately in any way whatsoever I would pay a $500 fee to clean. (They said it was $150) But they didn’t have any proof. In the meantime it’s 6:30 am and there’s another guest stumbling around drunk carrying a 12 pack acting obnoxious right in front of everyone!
Brian
Aufenthalt von 2 Nächten im Mai 2024