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Bewertungen von Hotel Le Jolie

2.5 out of 5
Hotel Le Jolie
235 Meeker Ave, Brooklyn, NY

Bewertungen

9.0

Wunderbar

579 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
318 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
54 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
24 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
25 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.4/10

Sauberkeit

9.2/10

Personal & Service

8.2/10

Ausstattung

9.0/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Christian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im Dezember 2019
Antwort von Manager am 23. Jan. 2020
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gutes Hotel, super freundliches Personal! Wir kommen bestimmt mal wieder
Antwort von Urszula R, Assistant General Manager am 30. Jan. 2017
Vielen Dank für diese tolle Bewertung! Wir bemühen uns, jedem Gast einen ausgezeichneten und komfortablen Aufenthalt zu bieten und zu hören, dass wir das erreicht haben, das allen Teammitgliedern eine große Freude bereiten wird! Bis zum nächsten Mal! Best Regards, Urszula R, Assistant General Manager Hotel Le Jolie

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ruhiges Hotel und praktisch eingerichtete Zimmer. Das Frühstück ist ausreichend zum starten. Toll aufgefallen ist uns das kostenlose Wasser jeden Tag auf dem Zimmer.
Antwort von Urszula am 15. Dez. 2015
Lieber Gast, Vielen Dank für diesen wunderbaren Kommentare. Wir freuen uns, dass Sie hatten einen tollen Aufenthalt mit uns und fanden unsere Zimmer komfortabel. Wir hoffen, dass Sie das nächste Mal bei Reisen in Brooklyn, NY, zu sehen. Urszula Assistant General Manager Hotel Le Jolie

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Urszula am 12. Dez. 2015
Thank you for staying in Hotel Le Jolie !

8/10 – Gut

Adrian

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers

8/10 – Gut

Carsten, Osnabrück

Gut: Sauberkeit und Personal & Service
Es muss nicht immer Manhattan sein
Prima Hotel mit guter Verkehrsanbindung und zweckmäßiger Ausstattung. Mehr benötigt man für einen Städtetrip nicht.

10/10 – Hervorragend

Cynthia K

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 6. Juni 2023
Hello Cynthia K,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4/10 – Schlecht

Susan

The hotel was closed
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Manager am 12. Mai 2023
Hello Susan,We appreciate that you've taken the time to share with us regarding our hotel. We hope you will return so that we can provide you an even superior experience.

2/10 – Ungenügend

Emilia

Aufenthalt von 2 Nächten im Mai 2023
Antwort von Manager am 27. Mai 2023
Hello Emilia, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 – Hervorragend

Muhammet Mert

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice experience
The staff is super nice, hotel is clean, location is really good and having a parking lot is a big plus. I can stay here next time without any hesitation.
Aufenthalt von 2 Nächten im April 2023
Antwort von Manager am 29. Apr. 2023
Hello Muhammet Mert,Thank you for your valuable opinion regarding our staff as well as our location. Your voice is very valuable to us and we hope you will return on your next travels.

2/10 – Ungenügend

Kristen

Mit der Familie gereist
Thought I had cancelled through Orbitz and charged full rate for a room I never used.
Aufenthalt von 1 Nacht im April 2023
Antwort von Manager am 28. Apr. 2023
Hello Kristen,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

6/10 – Okay

Patricia

Comfortable bed. Shower only has rain head, I would have liked a hand held option. Pricey for what one gets, but may be that’s what one should expect in Brooklyn.
Aufenthalt von 3 Nächten im April 2023
Antwort von Manager am 26. Apr. 2023
Hello Patricia, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.

10/10 – Hervorragend

Max

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2023
Antwort von Manager am 25. Apr. 2023
Hello Max,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

10/10 – Hervorragend

jacqueline

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was great except the bed was very hard.
Aufenthalt von 2 Nächten im April 2023
Antwort von Manager am 19. Apr. 2023
Hi Jacqueline,We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if the bed was a hard for you, we will look into this. We hope you will give us another chance so we can provide you with a much more satisfying experience

10/10 – Hervorragend

Margaret

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2023
Antwort von Manager am 6. Mai 2023
Hello Margaret,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

8/10 – Gut

Sheryl Fay

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location to visit son in Bushwick. Free parking is a huge perk. Staff was super friendly. Room amenities included fridge (with water bottles), iron and ironing board and hair dryer. Room is very small (European) and no coffee maker but there’s coffee on the first floor. We’ll stay here again!
Aufenthalt von 3 Nächten im April 2023
Antwort von Manager am 16. Apr. 2023
Hello Sheryl Fay,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

10/10 – Hervorragend

James

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is friendly and you can’t beat the location and parking. Stayed here for a work trip and will be back.
Aufenthalt von 1 Nacht im April 2023
Antwort von Manager am 9. Apr. 2023
Hello James,Thank you for taking the time to share your comments regarding our staff and also our location. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 – Hervorragend

Paola

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place
Aufenthalt von 1 Nacht im März 2023
Antwort von Manager am 28. März 2023
Hi Paola,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 – Hervorragend

Mary

Aufenthalt von 4 Nächten im März 2023
Antwort von Manager am 18. Apr. 2023
Hello Mary,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 – Gut

Mark

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice & convenient
Aufenthalt von 1 Nacht im März 2023
Antwort von Manager am 27. März 2023
Hi Mark,Thank you for the wonderful review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.

10/10 – Hervorragend

Halle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staying at Hotel Le Jolie was an amazing experience. From the moment I arrived, all of the staff were so incredible, gracious and helpful with the whole process. My room was really clean and quiet throughout my entire stay, and it was in such a great location to walk everywhere I needed to go! Definitely recommend for an accessible welcoming stay in NYC.
Antwort von Manager am 26. März 2023
Hello Halle,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

8/10 – Gut

Vivian, New York

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2023
Antwort von Manager am 27. März 2023
Hello Vivian,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 – Hervorragend

Ariana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was clean and perfect for a quick trip. Staff was wonderful! I experienced a pipe leak from my sink and it was fixed within an hour.
Aufenthalt von 2 Nächten im März 2023
Antwort von Manager am 22. März 2023
Hi Ariana,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

8/10 – Gut

Genesis

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cute, clean and cozy!
Aufenthalt von 1 Nacht im März 2023
Antwort von Manager am 19. März 2023
Hello Genesis,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im März 2023
Antwort von Manager am 13. März 2023
Dear Guest,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 – Hervorragend

Paul

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice rooms, comfortable beds, clean. There are double, double pane windows so it's quiet even though there is a busy elevated highway. There are many very good, reasonably priced restaurants, coffee shops and bakeries in the area, and shopping too. We also walked to the waterfront on the East River and hopped on the water taxi there. There are several new parks on the waterfront so it's very walkable.
Aufenthalt von 3 Nächten im März 2023
Antwort von Manager am 11. März 2023
Hi Paul,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and friendly hospitality that we strive to show to each guest, during every stay. We are glad you had a great time with us, and we look forward to serving you again.

10/10 – Hervorragend

Jonathan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great spot
Aufenthalt von 1 Nacht im März 2023
Antwort von Manager am 10. März 2023
Hello Jonathan,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

8/10 – Gut

Sarah

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was probably one of the best experiences I’ve had staying in the area. Parking garage was convenient and close. Close to lots of great food. Room was small but clean. Shower was great.
Aufenthalt von 1 Nacht im März 2023
Antwort von Manager am 6. März 2023
Hello Sarah,Thank you for your valuable opinion regarding our parking and also our area. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

10/10 – Hervorragend

Jacqueline

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very kind and helpful receptionist
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Manager am 2. März 2023
Hello Jacqueline,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

2/10 – Ungenügend

Hairo

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Manager am 21. März 2023
Hello Hairo, It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 – Hervorragend

Suzanne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A true gem of a find in Williamsburg!!!
What a fabulous find!! My kids both live in Brooklyn-Greenpoint and Bushwick-and this hotel was a short walk to Greenpoint!! And it has parking!! And a great price!! Easy on and off the BQE! I am absolutely over the moon with this find!! The staff was beyond friendly and helpful!! My only suggestion would be the addition of a couple of hooks to hang towels or clothes on in the bathroom!! I will stay here everytime I visit my kids!!
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Manager am 28. Feb. 2023
Hello Suzanne,We appreciate that you've taken the time to share with us regarding our staff and also our towels. We hope you will return so that we can provide you an even superior experience.

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Manager am 28. Feb. 2023
Dear Guest,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 – Gut

Julian Jose

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
nice boutique hotel
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Manager am 25. Feb. 2023
Hello Julian Jose,We appreciate the comments, especially with regards to your opinion of our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

10/10 – Hervorragend

Albert

Aufenthalt von 2 Nächten im Februar 2023
Antwort von Manager am 22. Feb. 2023
Hello Albert,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 – Hervorragend

Danielle

Aufenthalt von 3 Nächten im Februar 2023
Antwort von Manager am 13. März 2023
Hello Danielle,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

6/10 – Okay

Colene

Mit der Familie gereist
Gut: Sauberkeit
Parking was supposed to be included. Only to find its first come first served. And we crammed in to a spot where I think we will get hit. Staff person directed us. He was rude.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Manager am 20. Feb. 2023
Hello Colene, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 – Hervorragend

Ruth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Brooklyn getaway
Great location for a visit in Brooklyn. Hotel was very clean and bed was comfortable. Very close to highway so there was road traffic all night but was constant white noice. There are two cute bars around the corner for a night cap. Staff very friendly
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Manager am 14. Feb. 2023
Hello Ruth,Thank you for sharing this honest review and feedback about our staff and comments about our bed. We hope to see you again in the future.

8/10 – Gut

Pamela

Aufenthalt von 2 Nächten im Januar 2023
Antwort von Manager am 7. März 2023
Hello Pamela,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 – Hervorragend

Yesenia, Vega

Aufenthalt von 1 Nacht im Januar 2023
Antwort von Manager am 7. März 2023
Hello Yesenia,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

10/10 – Hervorragend

BENJAMIN

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were accommodating, friendly, and professional. The area was a close walk to many bars, restaurants, and stores in general without the crowdedness of Manhattan. More affordable than most places. Free parking in NYC? Yes please! This will be our go-to spot to stay in NYC from now on.
Antwort von Manager am 18. Jan. 2023
Hello BENJAMIN,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff and parking. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

8/10 – Gut

Nicol

Aufenthalt von 1 Nacht im Januar 2023
Antwort von Manager am 28. Okt. 2023
Hello Nicol,Thank you for your rating! We appreciate your feedback and hope to welcome you back soon.

10/10 – Hervorragend

Antonio

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Parking Is fantastic. It would be nice if they had a few more parking spots. Clean, great breakfast
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Manager am 15. Jan. 2023
Hello Antonio,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our parking and comments about our breakfast. We are always looking for ways to improve upon the guest experience so thank you for sharing.

10/10 – Hervorragend

Margot

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I have just arrived and was warmly greeted. My room is well designed and very clean. I highly recommend Hotel Le Jolie based on my recent stay here. Their breakfast is excellent.
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Manager am 8. Jan. 2023
Hello Margot,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our breakfast as well as our room. We are always looking for ways to improve upon the guest experience so thank you for sharing.

4/10 – Schlecht

Roger

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel needs to keep up with its maintenance, the bathroom fan was broken and the Direct TV receivers did not work. They kept moving from room to room, I asked for credit because I got tired of moving they told me I could check out and get my money for one day but had to pay a late checkout fee.
Antwort von Manager am 1. Jan. 2023
Hello Roger,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

8/10 – Gut

Rolanda

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Manager am 8. Nov. 2023
Hello Rolanda,Thank you for taking the time to review our hotel. We appreciate your feedback and are glad to hear that you had an overall positive experience during your stay. If there is anything else we can do for you in the future, please don't hesitate to reach out to our management team. We hope to welcome you back to our hotel again soon.

10/10 – Hervorragend

Rebecca

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Manager am 8. Nov. 2023
Hello Rebecca,Thank you so much for taking the time to leave a 5-star review! We are thrilled to hear that you had such a wonderful experience during your stay. We always strive to provide top-notch service and it is gratifying to know that we succeeded in doing so during your visit. If there’s anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us.

2/10 – Ungenügend

Roger

Verbesserungswürdig: Zustand der Unterkunft
Antwort von Manager am 9. Nov. 2023
Hello Roger, Thank you for sharing your feedback on your recent stay. We apologize if your experience did not meet your expectations. We appreciate your comments and will pass them along to our team for further review and improvement. If you have any further concerns, please reach out to our management team directly.

4/10 – Schlecht

Lisa

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
It was fine but we stayed for two nights and they never cleaned the room or gave us new towels. Also the bathroom for didn’t close
Aufenthalt von 2 Nächten im Dezember 2022
Antwort von Manager am 28. Dez. 2022
Hello Lisa,Thank you for being a valued guest and for providing us the feedback regarding our towels and comments about our room. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

8/10 – Gut

Andrew

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
The desk personnel were extremely courteous.
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Manager am 19. Dez. 2022
Hello Andrew,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

10/10 – Hervorragend

BARBARA

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von Manager am 8. Nov. 2023
Hello BARBARA,Thank you for taking the time to leave a 5-star review of our hotel. We appreciate your positive feedback and are thrilled to hear that you had a great stay with us. If you have any future travel plans, we would love to welcome you back to our hotel.