Hotels mit Restaurant Northwest San Antonio

„The resort is beautiful, but unfortunately the service didn’t match the property. The pool attendants were disappointing and missed plenty of opportunities to provide great service. My wife and I were largely ignored, and it felt like they were more interested in helping certain guests than others. We experienced the same lack of attentiveness at the Topaz pool bar. Despite there being three bartenders and the bar not being busy, I had to ask for service. The one exception was Dylan, who was ...

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„Hallways AC not functioning properly so it was extremely warm. Then So many issues with the room. Shower head stem was extremely loose (that's how internal pipes end up breaking), mold growing in the bathroom above the shower head, the condensate for the AC was not functioning properly as the carpet was soaked under the unit, wall paper coming off the wall in the bathroom, then to top it off the fire speaker had a strobing light that was extremely bright when the room was blacked out for ...

„Todo lo que tiene que ver con el hotel esta bien, solo que nos toco presenciar que a mas de 20 carros en el hotel los cristalearan, se escucho que fue una banda de landrones que estuvo merodeando alrededor de 6 hoteles, pero mi pregunta es : y las camaras ? Y las alarmas ? Y el hotel ? Tienen que comentarte al llegar que tengas cuidado, es una burla que lo sepan y no comenten nada.“

„Elevator dysfunction made it untimely going back and forth to our room. Kind of ridiculous only one elevator was working and not to it’s full capacity.“