Hôtel près de Musée d'histoire Pioneer Heritage Center, Shreveport, Shreveport

« Tout était parfait »

« Didn’t have hot water, pool was dirty with sonic wrappers cups and paper plates leaves, had to clean the pool myself as a guest in order to swim, manager wasn’t communicating well I booked a late checkout online out was told later that the hotel didn’t do late checkout out until the day u had to check out therefore the manager was rude and was threatening to call the police on me because of a mistake on there end, breakfast was sparse wasn’t a lot of options was only able to eat egg and...

« Chambre propre et confortable. Bon petit déjeuner. Placement silencieux »

« Decor magnifique, peinture, arts,antiquités déjeuner excellent. Coté négatif trop froid dans la chambre, manquait d'eau chaude »

« This hotel was absolutely awesome from check in to check out. The staff were very friendly and helpful. The hotel was very clean, modern and beautifully decorated. The room was very spacious and I felt extremely comfortable. The overall design was just amazing. The casino area was nice as well. There are many varieties of eateries to choose from so you never have to go outside of the hotel if you don’t choose to. This is definitely my new place to stay whenever I am in town. Truly exceptional. »

« Superbe chambre, très propre, très spacieuse et joliment decorée. Hôtel très sympa. Nous n'avions que 2 serviettes pour 4 et c'était tres faible en papier toilette. Nous n'en avions plus dès le soir et pas un rouleau d'avance. Nius avons dû utiliser des mouchoirs. »

« The room booked through expedia was not available. We were downgraded to the old rooms without compasation. When I realized it I insisted but no more rooms like ours were available. What's more, the rooms are dirty and noisy. »

« DO NOT STAY HERE. Very disappointed with our experience. If you arrive after 10:00 p.m., be aware that the parking garage is closed and there is no front desk staff on duty. We had to find the after-hours entrance, and thankfully the overnight security guard was very kind and helpful. Unfortunately, our room was another story. The room key didn’t work, there was no working key available for us, there was no hand soap, the floor was dirty, and we found hair, blood on a pillow, holes in the...

« We had to change rooms as the air conditioning wasn't working; in the next room, it took a long time to get it working… there was a lot of noise at night because of the trains under the window… breakfast lacked quality products: no fruit juice, no yogurt, no cookies… just a small amount of cornflakes… »

« Staff had no enthusiasm when greeting customers. No wifi STILL after me and my spouse previously stayed weeks prior. Bedroom door wouldn't lock! Towels were dirty!!! »

« This was NOT a good stay! The website was down to check in. The lady at the front desk was rude and left me on hold for someone else to assist me. The keys did not work to get in the building. Each time I left out the room to go outside the building, I had to walk around the building. The keys did not work for the entire weekend!!!! I called to get more towels, the whole day went by and I got nothing. I had to find housekeepers in order to get my own towels. The staff (some of them) was...

« Enjoyed the room the closeness to food entertainment and the staff was very helpful. »

« We have stayed at this property many times over the last several years, this was not the best experience we have had. While the front staff was friendly and kind, there were several issues. First we woke up with no hot water and needed to be moved. The new room we were moved too was poorly renovated. There was paint on the floor in the bathroom, the kitchen table was wobbly, the bedroom doors could not be shut all the way or you would get stuck in them as they were so tight, the TV in the second...

« They should let you know if the pool is closed for the whole season. I was looking forward to laying out by the pool, but its closed. Also, we got a room with the big jetted tub. No stopper for the tub. Other than that it was a nice stay. The staff was super nice and helpful. »

« Hotel was under construction. Pool was closed (green & not working). Room smelled like mildew. Boardwalk does NOT look like photos. There are few shops and dilapidated. »

« Große schöne saubere Zimmer. In der Nähe befindet sich eine Zugstrecke. »

« Staff and available amenities were great. »