Hôtel près de Rail City Casino, Reno, Reno

« Beautiful room, ugly neighborhood »

« Hotel bien placé, parc de stationnement facile inclus, personnel compétent, beaux équipements dont piscine intérieure. »

« Very clean room, a very great bed,.and a great space for The welcoming and the all people who works here are very kind And near the Airport Nevada, that is a must »

« Lit confortable, café très bon. Il est annoncé une kitchenette alors qu'il y a uniquement ce qu'on trouve dans la plupart des hôtels : micro onde et frigo. Seulement 2 verres fournis. »

« Most guests had dogs. Dog pee in the elevator and outside on floors. Dogs barking inside rooms No maid service unless you specifically asked the night before. This was not posted anywhere in our room. There was a cleaning rag left in the sink. The AC was too loud and cold, not adjustable. The bed was comfortable was clean, but had an unpleasant odor. Nice shower. No frills. No shower cap, etc. Inconsistent towel quality. Not sure why it was a BW plus, as the room was spartan and the hotel seemed...

« Parfait »

« Nous avons passer un magnifique séjour à l'hôtel, le personnels était très accueillant, disponible et bienveillant. Le petit déjeuner est très bien et complet. La Chambre propre, spacieuse et bien équiper. On reviendra. »

« close to the airport »

« The room was Great! Clean. We only stayed one night but overall it was good. It would have been nice if there was body soap and we're able to connect to the wifi with only one device, our other devices could not connect after. It didn't really bother us since it was just a short stay. Communication can be improved. I would stay here again if in town. »

« Great cleaning crew. Elevator had good service and clean. Reception was not bad (specially there was a guy on duty on 6/6 morning shift). Bad internet reception, except in the lobby. Dirty/old toilet (not cleaning crew's fault) Neighborhood was dirty and a lot of homeless people. I wouldn't recommend this hotel to anyone. »

« Bonne expérience dans l’ensemble mais malheureusement hôtel très bruyant, très mal isolé. »

« Accueil sympa, chambre propre, mais mauvaise literie, mal insonorisée et plomberie en mauvais état. »

« The apartment was nice, modern, and very clean, with new appliances and a comfortable bed. Overall, it felt well-maintained and offered good value for the location. However, there were a few issues during my stay. Some of the light switches were confusing and didn’t always work properly sometimes only certain combinations would turn lights on or off. The unit is downstairs, and noise from the upstairs neighbor (who was quite loud at times) made it difficult to sleep in or rest comfortably....

« The door lock didn’t work for us had to contact someone to give us a code to be able to get in. The WiFi was ridiculous, hardly worked. The sink faucet was so loose felt like turning on the water would rip the faucet off its brackets. The TP holder was broken. Was a good price but everything was cheaply made and breaking. »

« We tried to check in and couldn't get into the room. The code we were given got us into the building. But the code to get into our room wouldn't open the door. After trying multiple times without success, we tried contacting Hotels.com to get advice. We were unable to reach a real person for help. Since we needed to have a room for the night, we got a room at Comfort Suites instead. We're extremely frustrated and will be seeking a refund for this room we were unable to use. »