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Bewertungen von Instyle Residences at Rizz Suites

3.5 out of 5
Instyle Residences at Rizz Suites
C. Dr. Alejo Martínez, Sosúa, Puerto Plata

Bewertungen

6.4
1 von insgesamt 6 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
3 von insgesamt 6 Gästebewertungen haben eine Bewertung von 8 - Gut" "
0 von insgesamt 6 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 6 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 6 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.0/10

Sauberkeit

8.0/10

Ausstattung

7.0/10

Zustand der Unterkunft

9.0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Vaanii, Hayward

Gut: Sauberkeit und Zustand der Unterkunft
Bring your own additional towels and make you ask to get your room cleaned daily
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Misleading and will not stay again
My experience at Rizz Suites was not satisfactory, and I have no intention of returning. Construction was still ongoing, with noisy work taking place from 9 am to 5 pm every day, except for the last day due to heavy rain. Unfortunately, as I arrived in the afternoon and the front desk staff left by 5 pm, there was little I could do until the following day. Despite my request for a refund due to the misleading information about the construction, I was denied. The room I was initially assigned had appalling conditions, with blood/vomit stains on the pillowcase, holes and stains on the blanket, and a persistent sewage smell emanating from the drains every morning around 6 am. The TV didn't work properly, and there was a loud noise coming from the refrigerator every night. Coupled with the disruptive noises at night and ongoing construction during the day, getting a decent night's sleep was nearly impossible. Although I requested housekeeping to replace my bedding, they only replaced the sheets, and the issue with the blanket remained unresolved, possibly due to a language barrier. After several attempts, I managed to communicate with the front desk on the third day and requested a room transfer since a refund was not forthcoming. Despite their efforts to address my complaints, including sending security to fix the TV, the sewage smell persisted. Although the subsequent room I was moved to was an improvement, it was too little, too late, and the construction noise continued
Aufenthalt von 4 Nächten im April 2024

10/10 – Hervorragend

Latroy

Gut: Sauberkeit und Komfort des Zimmers
Peaceful Location
Its a wonderful location away from the noises associated with the local area.
Aufenthalt von 3 Nächten im Februar 2024

8/10 – Gut

Cliff

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Rooms are very nice
Aufenthalt von 4 Nächten im Februar 2024

8/10 – Gut

Cliff

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Property is new and still being worked on, i can't give it a fair assessment until its complete. Yes I would stay again
Aufenthalt von 1 Nacht im Dezember 2023

2/10 – Ungenügend

Nixon q

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I was unable check. I was that the property was still under construction. So I am asking for a full.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Instyle Residences at Rizz am 25. Juli 2023
We are sorry for the inconvenience, we are not under construction, we are not open yet but our property is finished. We did not charge for this reservation as you did not check in with us in our neighbor's property. We apologized for the inconvenience and look forward to welcoming you in the future.