Familienhotels Stoke-on-Trent

„Super Ausblick auf das Meer, umfangreiches Frühstück, netter Service“

„Lovely location and grounds. Very helpful staff. Good food.“

„War okay für eine Nacht “

„This Hilton has rooms which are clean and quiet, beds are good but no option to ventilate the room. The restaurant facilities can’t be worse: at opening time of the restaurant we ordered food and 10 minutes later you are told to order something else because they ran out of it. As we had chosen something else, the response was: “Is THAT all, you want nothing else?” In a very arrogant way. Then they even expect a tip afterwards. During Checkout, the receptionists were unable to produce an invoice. ...

„Auf dem Hof des Hotels laufen minimum 2 Ratten ! Muss wohl ein Nest sein .“

„Unfortunately, the property did not meet reasonable cleanliness or maintenance standards. On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves. The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let. The sofa in ...