Hotels | Thornbrook, Columbia

„Our favorite experience ever at a Hilton Hotel. Above and beyond staff and service.“

„Only stayed overnight. Bed was comfortable and room was clean. Old hotel showing its age. Breakfast was included and was supposed to start at 6 but at 6 am food was out but they didn't turn lights on. Some of the other guest turned on lights. No workers around anywhere. Front desk was hardly ever manned you always had to go looking for someone if you needed something. Best thing I could say was the room was clean but don't think we would stay here again.“

„Room was clean, and the staff was very helpful!“

„Transitioning from Motel 6 to Hotel Blu but much better than a Motel 6. Staff was helping and flexible when I asked for late check-out then ended up leaving in time, they didn’t charge me.“

„Gutes Hotel für 2-3 Tage für länger ist das Frühstück zu langweilig, jeden Morgen das gleiche “

„Nice location, easy to get to. Quiet in hallways. Well-lit parking. Very clean.“

„It was cheaper then most things around the area and worked for one night. They allow pets for a nominal fee which is great and the front desk staff were very pleasant and helpful. The room was a great size. The toilet was dirty and had what looked like maybe cigarette ash and who knows what else inside, the sheets were clean but there was crusty white stuff on the coverlettes, and there were quite a few bugs. Plenty of parking and it was convenient that there was a gas station and fast food ...

„Good“

„Nice place to stay for a short stop“

„never again!“

„The staff was friendly and the location in relationship to Mizzou can’t be beat. However the room was unacceptable. Not just dated, but in complete disrepair. The beds are lumpy and uncomfortable. The furniture is chipped and have holes in them. The bathroom door was crumbling, the wall paper in the bathroom was peeling. The wall controls for the air conditioner didn’t work, and the unit was very loud, and had a hard time keeping up with the heat. The curtains didn’t close all the way. I had to ...

„A perfect, clean spot to stop overnight. Breakfast could’ve been better but can’t complain about continental!“

„Our original room was nice but when the toilet overflowed & flooded the bathroom floor the response was very poor. I was told there was no one at the hotel who could help but I could come to the front desk and get a plunger to use. I told the staff member it would take a mop & bucket to clean up. Was told that housekeeping closes at 4 and the best they could do was give me some towels. After a while trying to clean up myself, I went back to the desk and suggested a room change. The agent ...

„Ich würde und sagen, das Preis-Leistungs-Verhältnis stimmt. Für diesen Preis erwarte ich nicht viel, die Zimmer bieten das Nötige, inkl. Parkplatz vor dem Zimmer und Heizung bzw A/C. Sie sind gross genug. Eine zusätzliche Decke wäre hilfreich gewesen. Bei der Sauberkeit gibt es noch viel Verbesserungsmöglichkeit, und während die Dame beim Check-in wirklich nett und freundlich war, kann sich der Herr vom Check-out in diesem Bereich noch weiterentwickeln. Die Unterkunft ist ruhig, das ist ein ...

„This is an older property that used to be a Holiday Inn. Three Good Things: The room was clean overall; The bed, pillows, mattress and towels were very good; Check in and check out was very easy, and the front end staff were very nice and pleasant. Two Not So-Good Things: Room maintenance was not so good (everything was clean but scuffed and worn, some small sticky spots on the carpet); The bathroom was clean and nice but the towel rack was very loose on the wall, one faucet spout was very ...

„Very Nice overall“

„Trickle shower, No pressure, dirty shower floor, Water ran right out on the bathroom floor because of no lip on the shower. Bed was about 2 foot high. Couldn't hardly crawl out of bed Never go back“

„Breakfast was not included in the price of our room.“

„The staff was unwilling to let me cancel my reservation the day of my reservation because I had a funeral come up. I hadn’t checked I yet. They refused to work with me or help even given the circumstances. They charged me for the full 2 nights. They wouldn’t even give me a cancellation fee. I found them rude and uncaring.“

„The Terrible rating is really on using Expedia. Expedia is a big hassle to use them when things change unexpectedly. Very difficult to talk to anyone about a change. The savings is not worth the headaches. Yes i could have bought the insurance, but then it eats into the savings, so why use them?. I will never use Expedia again! i would rather pay full price for a hotel with the knowledge of I can simply call the hotel and rearrange things easily.“