Hôtel près de Thunder Ridge Nature Arena, Ridgedale, Ridgedale

« Everything was clean and perfect »

« Room was clean and the staff was very helpful. »

« We absolutely loved this place! The pools were beautiful, property was quiet and peaceful, and the staff was the best. We will most definitely be back! »

« Had to pay for breakfast. Was not aware of that when we reserved the room. The pool was shut down mid way through our stay and the slides were not in working order »

« Don't go! »

« Room was clean and the staff was very friendly and helpful. »

« Good setup with the 3 beds. Convenient »

« I was expecting the pool/spa area to be better. The spa is permanently closed. Looks like a major Crack in it. The pool area is dirty and not maintained as it should be. Overall, the hotel needs to be updated with new fixtures. The shower fixtures were coming out of the wall I thought that they were going to break. The cleanliness of the hotel was great. All the room were clean and the linens were very good. Beds were very comfortable along with the pillows. Great stay just needs to be updated...

« The room was clean, indoor pool nice Jacuzzi tub was amazing. Outdoor pool was being serviced the day we arrived. Staff was nice, however the other visitors smoking right outside the door instead of in designated smoking areas (especially when there is a gap at the bottom of the door) isn't the best look (or smell for someone who is allergic to smoke). We'd stay again, but probably pick an inside corridor room instead of an outside room. »

« The sheets were stained and had blood stains as well and cigarette holes. The floor was sticky and filthy. I had the toilet seat had feces on it. The beds were hard as a rock and the comforters had never been washed and the heater did not work. The heater didn't work adequately »

« Horrible place. And they have hidden charges. Not friendly staff at all. »

« The staff was very friendly and helpful. They are going through a switch over of owner so should get better than what I will be saying. The cleaning service is out sourced and have a lack of communication with staff took over 2 hrs to get in room after check in time because of cleaning not being done. Was put in a room that computer said was ours then next day was locked out of room after going to get breakfast and do a little shopping. Had to switch rooms because the computer system messed it...

« Everything was good except one of the queen beds was sloped to one side of about 2 inches. So i kept waking up on the other side almost off the bed. Pillows wedged helped stay put in one spot. Food was good for breakfast. Kind of small room with only one desk wuth a chair. No comfy chair. Shower had good pressure. Nice quiet location. »

« Beautiful resort away from the noisy theatre district yet close enough for accessibility. Well equipped kitchen and great amenities. We had an issue with a noisy air conditioning unit above our room. The front desk staff were able to find us another room. This was not an easy task as the hotel was very busy due to Veterans Day. Greatly appreciated their effort to find a solution. »