Hôtel près de Van Andel Museum Center, Grand Rapids, Grand Rapids

« Hôtel parfait : situation, personnel et services. Nous recommandons vraiment. »

« Excellent hotel. I will always recommend staying here. »

« Rooms very nice, staff was excellent and loved the roof top bar »

« Très propre mais beaucoup trop bruyant. Nous avions l’impression d’être couché à coté de l’autoroute »

« Superbe expérience »

« I paid 600 dollars for a listed city view room. What I got was a low floor view of the parking garage in a tiny cramped room »

« This is an amazing hotel. An absolute gem. We cannot wait to return and really explore the property. »

« The hotel was pretty clean. It was very expensive for one night, I paid $420. I chose this hotel because it had a hot tub for my kids and upon arrival the hot tub was down and under maintenance for an undetermined amount of time. I really wish this would’ve been disclosed to me prior to me paying this much for an overnight stay. I would’ve chosen a different /less expensive hotel. When we asked for extra blankets and pillows, they said that they ran out, then they said “never mind, you got lucky...

« I booked this hotel many weeks in advance for a concert and had confirmation emails. Upon arrival, front desk couldn’t locate my reservation, using all the information possible. I was then told that they had rooms available, almost $100 more per night than my booking, but that I had to wait until 4pm to try and secure one as a walk-in customer. I’m sure this is all hotel policy, but it was a little ridiculous as I had all the confirmation details and was on-site. While it would have “only”...

« Service, propreté et qualité des équipements de grande qualité. »

« Clean »

« Room was large and included extra amenities. Dishes, frig, microwave, comfy bed, ok breakfast . I would return »

« Friendly and hard working staff. Very clean and updated rooms. Pool and hot tub are well maintained. Continental breakfast was full of good options and also very clean. I’d definitely recommend booking this hotel »

« Liked the room not so big on the breakfast »

« Fantastic hotel! All our wedding guests stayed here! Loved the firer area on the patio for mingling & relaxing late in the evening! Only issue was the breakfast is not a buffet & the wait time was excessive for coffee & food! The staff were fantastic just likely when the hotel is full suggest adding extra kitchen help to accommodate timely service! Would recommend! It’s gorgeous!!! »

« When we got to the hotel we were told we did not have a room. They were sold out. 9 hits of driving to be told sold out. I even called them at 5pm telling them we would have a late arrival. Then called again around 10p told we did not have a room. Not happy had to stay in car not knowing the area. Hotels in the area were sold out »