Hôtel près de Volcan Atitlan, Santiago Atitlan, Santiago Atitlan

"This is a wonderful hotel in a beautiful location surrounded by lush gardens. It lacks some of the amenities you expect at this level (gym, fridge in the room, tea making facilities) and the helicopters that come and go to the hotel’s helipad are a real nuisance. However, my real reason for the 4/5 grade is because of all the bird cages. Toucans are meant to be free."

"Everything was perfect, Astrid is very professional and helpful. Thank you !!"

"Menu déjeuner varié frais et délicieux "

"La chambre était propre par contre côré du stationnement. Au moins pas trop bruyant. Personnel agréable et serviable."

"Accueil charmant et pleins d'infos données par Angela. Tout le staff du resto adorable. Pas mal de circulation et de klaxons à toutes heures sur la route juste au dessus de l'hôtel."

"Hôtel au top, je recommande fortement. Emplacement en première ligne sur le lac, dans un coin calme et à 5min à pied de l'embarcadère de San Juan. Personnel d'une gentillesse incroyable. Petit déjeuner avec des produits frais d'excellente qualité. Chambre et salle de bains propres, avec eau chaude. "

"Con: Unhelpful staff. The tours organized by the hotel are overpriced. We were asked several times by the restaurant staff to buy them boat rides. The restaurant food is really not good. Didn't even think about doing laundry there: $2 US for panties and $1.50 US for boxer shorts (which is a bit sexist). You have to pay $5 US for a clean towel, even after 3 days at the hotel. Also, the bathroom was very old and not quite as good as the photos. The only positive point is the incredible view of the lake and the hotel gardens, which are very beautiful."