« The check in was quick and easy. The breakfast was really good. The room we had was on the front with a big window which was lovely but had to draw curtains for privacy in day. The only criticism was that there was a slight sewer type smell on arrival going up the stairs to the room and also in the morning in the bathroom but otherwise we had a lovely one night stay. »

« hôtel conforme à sa description, personnel accueillant, rapport qualité prix satisfaisant »

« We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again. »

« Don’t often leave reviews but if you want a break from the Monday to Friday hotel life, this place is ideal. Was greeted as soon as I arrived and offered a choice of rooms. The room had a massive bed and a seating area, plenty of tea and coffee and was offered fresh milk which I accepted. Breakfast was made to order, had a beautifully presented fruit salad, followed by a great fry up made with quality ingredients. Even the WiFi was great »

« Difficile de trouver l'hôtel - manque de détails sur la fiche de réservation. Très mauvaise surprise que le restaurant n'offrait que des plats indiens car nous n' aimons pas cette cuisine. Les informations données sur le restaurant ne le précisent pas. Malgré ceci le dîner était acceptable et pour ceux qui aiment les plats épicés même bien. Le personnel était très sympa, même si il y avait des problèmes de compréhension, même pour nous des anglophones. Pour nous, les matelas étaient trop durs....

« 10/10 »

« The room was very clean and well- appointed. The bath was welcome and the heated towel rail useful. The bed was comfortable.The bar food was very good and the breakfast excellent. I would definitely stay again. »

« Lovely location by the Severn River, beside Kings School Worcester and the Royal Worcester Porcelain Museum, short walk to the cathedral and pedestrianized shopping area. Excellent restaurant with big windows overlooking the river - fine breakfast and dinner. »

« Staff extremely courteous, our room was clean and well furnished, and the breakfast was amazing! »

« Etablissement sans prétention mais bien tenu, très bien situé à proximité immédiate du centre piétonnier. »

« Nice comfortable, clean rooms with great beds. Would benefit from having water in the room and a continental breakfast choice. »

« We traveled from Cincinnati, Ohio to visit my best friend who lives in Worcester. I sent her a few potential places to help us choose where we should stay and we were so pleased she helped us choose a great place at no.12! We stayed in the Malvern Hills flat and it was just perfect. First we loved the convenient location and then the security of the building and our flat. We had everything we needed and were very comfortable. I loved the aesthetics of the spaces! I had mistakenly not booked...

« Lovely stay »