Hôtel près de Accès au Parc Jaguar, Tulum, Tulum

« The apartment was dirty and dusty. We were 3 people and didn’t get the 2 bedroom apartment because we wanted the one that had the private hot tub in the balcony which only had one bedroom and when we got in the place to be able to relax the hot tub was dirty and broken and I told them and they wouldn’t send anybody to come fix it. Also the dishes were dirty and the sink in the kitchen barely had water to wash dishes, the water in the shower was like salt water terrible, and no where to find...

« Really enjoyed our stay here. The property location is wonderful as are the staff who are more than helpful for recommendations. The beach a few meters away is also amazing. However a few things to keep in mind: At the moment there are a lot of works on the main road leading to all the hotels on this strip. I highly recommend renting a car not to be reliant on taxis which are expensive and can take longer due to the road works. Take care if you choose room with pool view as they are noisy due...

« Une honte A fuir Tres cher et aucun service »

« Perfect! »

« Très bon séjour dans cet hôtel charmant (les pieds dans le sable jusque devant notre chambre), propre et confortable. Petite plage directement accessible depuis l’hôtel. Personnel très serviable, eau potable librement accessible à la réception et possibilité de louer des vélos par le biais de l’hôtel. Pas de possibilité de prendre le petit-déjeuner sur place, mais l’établissement d’à côté auprès duquel vous aurez 10% de rabais en sert de très bons. Attention en revanche aux places de parking :...

« Staff was really nice, good location in front the beach. Just a lack of privacy with the bathroom / toilets (no wall ahaha). Plus the breakfast in included :) »

« The hotel is located on a pretty small beach. Wifi works well. They bring 2 water bottles every morning. But those are the only positive points. It is very noisy as you are directly by the road. There is also a wedding location just next to it, with music and beach ceremony until midnight. You can't swim as the sea is very rocky there, and it is full of seaweed (they clean it a bit on the beach everyday but seaweed remain in the water). So you have to take your car to go to other beaches (that...

« Hôtel au petit soin, penthhouse avec jaccuzi au top même si il n’étais pas chaud! La plage était nettoyée »

« Calme, sympa et agréable. »

« Très joli hôtel Personnel adorable Nous avons été surclassé dans une cabane sur la plage c était très agréable »

« Was originally supposed to stay here for two nights but extended our stay for another three nights. The hotel is a beautiful design and the free bikes mean it is quite easy to get to the beach or centre of Tulum in 15-20 minutes. Everything felt brand new. Nice gym and rooftop pool too. We loved our stay here, would definitely visit again. Some minor points: breakfast can be confusing as when we were there some days coffee and fruit was out, but other days it wasn't. Also the bikes are a bit...

« Most beautiful room I've ever seen! I highly recommend the swim out. The hotel is new very clean. I would definitely go back. The only thing I did not like is not having access to a buffet for dinner. Other than that perfect trip. »

« Excellent hôtel. Nous avons été très très bien reçu. Nous avons même été surclassé. L’hôtel est super bien placé face à la mer et plein de charme. Nous reviendrons ici avec plaisir. »

« Emplacement et une partie du personnel mais pas tous »

« Stationnement avec sécurité 24 h, lits confortables, endroit neuf et très propre Cependant, petite odeur d'humidité probable à la climatisation. Pour l'endroit et le prix, nous sommes ravis! »

« Upon arrival, all of the stuff was super sweet. I was traveling solo and since I already had a bad experience with the prior to hotel services, it was refreshing to receive service like Astral. Staff ALWAYS checked up on me to see if I needed anything from food to cleaning to small chats. Everyone was super kind. The room was clean, and there was hot water, the views from the bubble were incredible at night except maybe they could be power washed just a little to clean the debris from the trees...